At Brainrocket, I provide enterprise IT support for a global workforce of 5,000+ employees across Europe and the United States. I manage employee onboarding and offboarding, account provisioning, device enrollment, and software deployment.
I administer platforms including Google Workspace, Okta, Jamf, Jira, and Confluence. I also maintain role-based access controls and manage Apple device enrollment and configuration through Jamf Pro and Apple Business Manager.
At BostonGene, I supported more than 100 office-based and remote users across the US and Europe. I administered cloud and collaboration platforms, managed identity and endpoint administration, and supported Windows, macOS, and Linux environments.
Earlier, I provided IT support at Evolution Studio AM and DataPlay, and administered Windows Server environments, access controls, backups, and network infrastructure at IT Park.
