Neha Gupta
@guptaneha2508
Technical Program Manager leveraging Agile execution to deliver scalable digital solutions and automate validations.
IndiaWhat I'm looking for
Results-driven Technical Program Manager with 6 years of experience leading complex, cross- functional initiatives that deliver scalable, technology-driven digital solutions across fintech, healthcare, and insurance domains.
Experience
Work history, roles, and key accomplishments
Resolved cross-team dependencies and re-prioritized roadmap milestones using Agile execution, accelerating delivery timelines by 30%. Managed concurrent Order, Booking, and Messaging programs and delivered 95% of milestones on time across parallel workstreams.
Led end-to-end redesign of medication management to increase prescription refill rates by 20% and coordinated delivery of a wellness dashboard, improving customer satisfaction scores by 18%. Managed KPI dashboards and phased rollout of redesigned search/filter capabilities, driving a 15% increase in online sales and 22% improvement in customer ratings.
Modernized an insurance platform to reduce document retrieval time by 50% and improve user satisfaction by 35%. Drove automated renewals and policy management improvements that increased policy renewal rate by 25% and reduced storage costs by 20%, improving operational efficiency by 40%.
Education
Degrees, certifications, and relevant coursework
UIET, Panjab University
Bachelor of Engineering, Engineering
2015 - 2019
Completed a B.E. at UIET, Panjab University in Chandigarh from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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