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Guilherme Zica

@guilhermezica

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Experienced pharmacist dedicated to optimizing patient health and safety.

Brazil

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What I'm looking for

I am seeking a role that allows me to leverage my pharmacy expertise while contributing to patient care and team development in a collaborative environment.

I am a dedicated pharmacist with extensive experience across retail, industry, and clinical practice. My focus is on optimizing patient health and ensuring safe and efficient processes. I believe that effective leadership fosters synergy between individuals, medicines, and safe procedures, leading to continuous improvement in health outcomes.

Currently, I serve as a Responsible Pharmacist at RD Saúde, where I provide personalized customer service and pharmaceutical guidance to over 200 individuals daily. My role involves managing and training a team of more than 20 members, ensuring adherence to safety and efficiency standards while supporting their career development. I have successfully implemented systems to enhance pharmacy operations, including a real-time feedback module to improve customer satisfaction.

Previously, I worked as a Pharmaceutical Production Supervisor at Belfar Ltda, where I increased production efficiency by 10-15% through systematic monitoring and training programs for over 200 employees. My clinical experience includes monitoring hospitalized patients and contributing to stock management, which has honed my skills in both patient care and operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Responsible Pharmacist

Current

RD Saúde

Jan 2023 - Present (2 years 5 months)

Provided personalized customer service, pharmaceutical services, and medication guidance to over 200 individuals daily, optimizing satisfaction and sales. Managed and trained a team of 20+, prioritizing safety, efficiency, and regulatory adherence while processing 100+ prescriptions daily and improving pharmacy organization.

Customer Service Team Management Training Regulatory Compliance Pharmacy Operations Process Improvement NPS

Pharmaceutical Production Supervisor - Solids

Belfar Ltda

Jan 2022 - Dec 2023 (1 year 11 months)

Supervised production teams, increasing output by 10-15% through systematic monitoring and planning while maintaining quality standards. Analyzed root causes of errors, reducing major documentation and process issues by 30%. Simplified technical documentation and delivered training programs to over 200 employees across sectors.

Quality Control Root Cause Analysis Documentation Management Compliance Process Improvement

Clinical Pharmacy Trainee

Mater Dei Health Network

Jan 2021 - Dec 2021 (11 months)

Monitored hospitalized patients and participated in pharmaceutical audits and clinical activities. Contributed to efficient stock management by correcting over 1,000 stock errors and provided weekly training for staff.

Staff Training

Pharmacy Trainee

Drogaria Araujo

Jan 2021 - Dec 2021 (11 months)

Checked the accuracy of over 250 prescriptions daily and managed special control drugs for high-traffic pharmacies. Supported pharmacists in rapid tests and clinical care services, and assisted in training staff on SOPs.

Prescription Verification Staff Training SOPs Pharmacy Pharmacy Operations