At Ministry of Social Development (MIDES) - Accesos Program, I perform administrative tasks at a public school. I use Excel to create and update records for school meals, food, supplies, and internal operations.
At LP, I provided bilingual ERP systems and operations support to business clients in LATAM and the United States, resolving high-priority issues. I also partnered with Operations and QA teams to improve workflows and system reliability.
At Tata Consultancy Services, I resolved client technical and system issues and supported improvements in system stability. I improved financial report accuracy using Excel data analysis, pivot tables, and macros.

