Greg Suarez
@gregsuarez
Compassionate crisis counselor with strong de-escalation, safety planning, and dispatch experience.
United StatesWhat I'm looking for
I am a dedicated crisis counselor with hands-on experience in crisis intervention, de-escalation, safety planning, and clinical assessments across multiple community and telehealth settings. My background includes working with emergency services, coordinating resources, and providing emotional support during high-acuity situations.
Prior to crisis work I served in the Army National Guard as a Specialist, where I developed leadership, security, and dispatch skills that translate to fast, organized responses in high-pressure environments. I have experience with documentation, data entry, and using Microsoft Office to support case management and reporting.
I hold college coursework toward a psychology degree and emphasize compassionate, client-centered care. I am certified in CPR and hold industry credentials (Guard Card, PERC) that support my ability to work in safety-sensitive roles while collaborating effectively with multidisciplinary teams.
Experience
Work history, roles, and key accomplishments
Crisis Counselor
Centerstone
Jan 2025 - Present (8 months)
Provide remote crisis intervention and de-escalation, develop safety plans, and deliver emotional support while coordinating with emergency services to ensure client safety.
Crisis Intervention Specialist
Leyden Family Service and Mental Health
Nov 2024 - Jan 2025 (2 months)
Performed clinical assessments, created safety plans, provided emotional support, and connected clients with community resources to stabilize crises.
Crisis Counselor
Protocall Services
Aug 2024 - Sep 2024 (1 month)
Delivered crisis intervention, de-escalation, and safety assessments, and developed individualized safety plans for callers in acute distress.
Crisis Counselor
PATH Crisis Center
Jul 2023 - Jul 2024 (1 year)
Provided in-person crisis intervention, de-escalation, safety assessments, and safety planning to reduce risk and connect clients to ongoing care.
Dispatcher
Securitas / Rivian
Jan 2022 - Apr 2023 (1 year 3 months)
Answered incoming calls, created dispatches, and coordinated appropriate responders to security incidents on-site for Rivian facilities.
Security Guard
Allied Universal
Nov 2020 - Dec 2022 (2 years 1 month)
Performed site security duties, monitored premises, enforced policies, and responded to incidents to maintain safety and asset protection.
Infantryman
Army National Guard
Jan 2018 - Jun 2022 (4 years 5 months)
Served as an infantry specialist performing tactical operations, team leadership, and disciplined execution of missions over multiple deployments.
Education
Degrees, certifications, and relevant coursework
IUIllinois State University
Bachelor's degree, Psychology
2019 - 2023
Completed psychology coursework at Illinois State University culminating in a bachelor's degree in 2023.
Riverside Brookfield Township High School
High school diploma, High School Diploma
2014 - 2018
Earned a high school diploma in March 2018 with coursework completed through Riverside Brookfield Township High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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