GEGreg Epps
@gregepps
Technical operations leader specializing in infrastructure deployment and resilience.
United StatesWhat I'm looking for
I am a veteran technical operations leader with deep experience deploying, operating, and optimizing critical telecommunications infrastructure across large regional footprints. I have led teams through emergency restorations, major deployments, and daily operations while maintaining a strong focus on safety and accountability.
Throughout my career I have driven operational efficiency through automation and process improvement, developing Perl/CGI tools and internal mobile applications that saved thousands of annual man-hours and streamlined workflows for field teams. I led network restorations after Hurricane Sandy and large-scale fiber and wireless deployments, delivering measurable business continuity and revenue recovery.
I excel at mentoring and building high-performing field teams, cultivating talent that progressed into engineering roles, and implementing preventative maintenance and backup solutions to improve uptime and reduce MTTR. I seek roles where I can apply hands-on technical leadership to maximize reliability, resilience, and operational efficiency.
Experience
Work history, roles, and key accomplishments
Field Engineering Operations Manager
Boost Mobile
Jan 2022 - Present (4 years)
Directed deployment, integration, maintenance, and repair for 1,300 wireless network sites across four states, exceeding network performance targets and reducing MTTR by 15%. Streamlined reporting to save the Field Operations team over 1 hour per day and maintained zero work-related injuries.
Customer Installations Manager
Segra
Jan 2015 - Jan 2022 (7 years)
Spearheaded deployment and integration of Fiber-To-The-Cell services to 269 T-Mobile sites, completing the program on accelerated schedule and mentoring a team of 8 technicians with three promotions to higher roles.
Operations Supervisor
nTelos Wireless
Jan 2004 - Jan 2015 (11 years)
Led a team of six technicians to improve network reliability, reducing dropped call rates from 1.0% to 0.4%, led Hurricane Sandy network restoration to rapidly return service, and developed Perl automation tools that saved hundreds of man-hours.
Switch Technician
Sprint PCS
Jan 1998 - Jan 2004 (6 years)
Migrated legacy performance monitoring to a Perl/CGI web interface improving accessibility for field engineers and developed tools to automate activation and RF optimization of 3G1X services.
Communications Security Repairman
United States Marine Corps
Jan 1992 - Jan 1998 (6 years)
Maintained 100% operational readiness for communications security equipment, led repair and training for a six-person team, and coordinated trunked radio system installation for emergency communications.
Education
Degrees, certifications, and relevant coursework
Greg hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
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