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Graciane Rodrigues

@gracianerodrigues

Salesforce Administrator on the Travel Corp project, automating customer journeys with Scheduled Flows.

On the Travel Corp project, I automated the customer journey with Scheduled Flows, sending personalized communications 15, 7, and 1 day before travel.

I structured data across Reservations, Packages, and Activities, using business rules and data relationships to maintain information integrity.

I also implemented dynamic components and programmatic logic to optimize service processes and reservation management.

Through the OSF Digital Bootcamp and practical projects, I developed Salesforce skills in Flow Builder, data architecture, Apex, LWC, and Agentforce.

Experience

Work history, roles, and key accomplishments

Salesforce Administrator & Developer

Travel Corp Project

Automated customer journeys using Scheduled Flows and structured data across Reservations, Packages, and Activities objects. Implemented dynamic components and programmatic logic to optimize service processes and reservation management.

Flow Builder Scheduled Flows Data Architecture Apex LWC SOQL Salesforce