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Gopinath Sekar

@gopinathsekar

Cloud & Application Support Analyst with 5+ years in Azure, Linux, and DevOps.

India
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What I'm looking for

I seek a role where I can apply Azure, Linux, and DevOps skills to improve reliability and support operations, work with collaborative teams, and take on increasing ownership and technical responsibility.

I am a Cloud & Application Support Analyst with over five years of experience resolving technical issues in distributed environments and improving support operations through proactive solutions.

I have hands-on experience with Azure, Linux, SQL, Kubernetes, DevOps CI/CD pipelines, Terraform, Kafka and related tooling, and I regularly handle incidents, deployments, testing, and stakeholder communication to meet SLAs.

I focus on customer satisfaction, process streamlining, documentation, reporting, and mentoring new analysts, and I have been recognized for outstanding performance and timely resolution of critical production issues.

Experience

Work history, roles, and key accomplishments

ZE
Current

Cloud Support Analyst 2

Zafin Software Centre of Excellence

Jan 2022 - Present (3 years 9 months)

Managed Linux and Azure Kubernetes environments, Terraform and DevOps pipelines, and resolved incidents to meet SLAs while improving support processes and customer satisfaction.

Education

Degrees, certifications, and relevant coursework

AT

Anand Institute of Higher Technology

Bachelor in Mechanical Engineering, Mechanical Engineering

Grade: 7.45 CGPA

Completed a Bachelor in Mechanical Engineering with a CGPA of 7.45, graduating in 2019.

CS

Cambridge Matric. Hr. Sec. School

HSC, Higher Secondary (HSC)

Grade: 90.6%

Completed Higher Secondary Certificate (HSC) in 2015 with a percentage of 90.6%.

CS

Cambridge Matric. Hr. Sec. School

SSLC, Secondary Education (SSLC)

Grade: 97.6%

Completed Secondary School Leaving Certificate (SSLC) in 2013 with a percentage of 97.6%.

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Gopinath Sekar - Cloud Support Analyst 2 - Zafin Software Centre of Excellence | Himalayas