Gopinath Sekar
@gopinathsekar
Cloud & Application Support Analyst with 5+ years in Azure, Linux, and DevOps.
What I'm looking for
I am a Cloud & Application Support Analyst with over five years of experience resolving technical issues in distributed environments and improving support operations through proactive solutions.
I have hands-on experience with Azure, Linux, SQL, Kubernetes, DevOps CI/CD pipelines, Terraform, Kafka and related tooling, and I regularly handle incidents, deployments, testing, and stakeholder communication to meet SLAs.
I focus on customer satisfaction, process streamlining, documentation, reporting, and mentoring new analysts, and I have been recognized for outstanding performance and timely resolution of critical production issues.
Experience
Work history, roles, and key accomplishments
Cloud Support Analyst 2
Zafin Software Centre of Excellence
Jan 2022 - Present (3 years 9 months)
Managed Linux and Azure Kubernetes environments, Terraform and DevOps pipelines, and resolved incidents to meet SLAs while improving support processes and customer satisfaction.
Administered Linux systems and databases, executed PL/SQL scripts and deployments, monitored batches and incidents to meet SLAs while supporting client communications and escalations.
Education
Degrees, certifications, and relevant coursework
Anand Institute of Higher Technology
Bachelor in Mechanical Engineering, Mechanical Engineering
Grade: 7.45 CGPA
Completed a Bachelor in Mechanical Engineering with a CGPA of 7.45, graduating in 2019.
Cambridge Matric. Hr. Sec. School
HSC, Higher Secondary (HSC)
Grade: 90.6%
Completed Higher Secondary Certificate (HSC) in 2015 with a percentage of 90.6%.
Cambridge Matric. Hr. Sec. School
SSLC, Secondary Education (SSLC)
Grade: 97.6%
Completed Secondary School Leaving Certificate (SSLC) in 2013 with a percentage of 97.6%.
Availability
Location
Authorized to work in
Job categories
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