Gold N Soul

I’m a Merchandising Service Associate with 4 years of experience assisting customers using active listening and problem-solving skills to offer effective solutions. I stay consistently friendly and professional while handling diverse customer needs in high-volume customer-facing environments.

At Lowe’s, I build displays to showcase new products, down stock incoming items, and reset old displays to keep shelves organized and shop-worthy. I count inventory to prevent loss and maintain accurate on-hand numbers, and I use power equipment when needed for bulk items. I also manage workflow smoothly to help meet service quotas.

I’m comfortable stepping into leadership when it matters—I’m currently assigned the role of “Service Captain.” In this position, I make sure my fellow co-workers know how to conduct basic procedures for down-stocking and how to meet store expectations.

Earlier in my career, I worked as a Rural Carrier Associate with the United States Postal Service, sorting envelopes, magazines, and packages by zip code and address. I also operated the delivery van and documented unoccupied addresses to prevent unnecessary future deliveries. Before that, I worked as a Cashier/Customer Service at XSCAPE THEATERS, training new employees, calculating accurate prices, and recommending items based on customer needs.