Looking for a job

Goldman Investments

@goldmaninvestments

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I build e-commerce websites and AI-enabled digital marketing solutions.

United States

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What I'm looking for

I'm seeking a remote role in web development, front-end development, digital marketing, AI-enabled business solutions, e-commerce, customer experience, or technical support where I can combine technology, marketing, business, and customer service experience.

I've built and managed EazeeSavings, an online cashback and e-commerce platform connecting businesses, customers, and affiliates through WordPress, WooCommerce, SEO, branding, promotions, and customer experience.

I combine web development and digital marketing with AI tools for content creation, research, business development, and digital strategy. My work includes HTML, CSS, JavaScript, CRM integration, responsive design, and website management.

I've also supported commercial energy clients at Broker Online Exchange, virtual financial-services customers at Bank of America, real estate sales at XCR Realty, and customer relations at Amazon. I'm fluent in English and Spanish and bring customer acquisition, retention, sales, and client communication experience.

Experience

Work history, roles, and key accomplishments

Current

Energy Broker / Consultant

Current

Broker Online Exchange (BOX)

Jan 2019 - Present (7 years 8 months)

Provided sales and consulting support in the commercial retail energy market, maintaining client relationships and supporting customer acquisition and retention.

Sales Consulting Customer Relationship Management Digital Systems

Virtual Customer Service / Financial Services

Bank of America

Jan 2020 - Dec 2020 (11 months)

Provided virtual customer service and financial support, including account assistance, transfers, subscriptions, specialist referrals, deposits/refunds, and investment-related services.

Customer Service Financial Services Account Management Communication Skills

Real Estate Sales Manager

XCR Realty

Jan 2017 - Dec 2017 (11 months)

Managed telephone and email sales for international and domestic clients, handling appointments, property listings, closings, translation, and real estate investment opportunities.

Sales Real Estate Client Management Translation Communication Skills

Customer Relations / Call Center

Amazon

Jan 2013 - Dec 2013 (11 months)

Handled customer calls, orders, inquiries, complaints, troubleshooting, and information requests. Supported quality monitoring, scorecards, training recommendations, escalations, and workforce scheduling.

Customer Service Call Center Troubleshooting Quality monitoring Workforce Scheduling

Founder / Digital Business & E-Commerce

EazeeSavings

Developed and managed an online cashback and e-commerce platform, overseeing website development, content, SEO, branding, promotions, and customer experience. Utilized AI tools for content creation, research, and digital strategy.

WordPress WooCommerce HTML CSS JavaScript SEO Digital Marketing AI Tools Ecommerce Customer Experience

Education

Degrees, certifications, and relevant coursework

Colegio Nocturno

High School Diploma, General Studies

Earned a high school diploma in 1992.

IATA Training & Development Institute

Travel & Tourism Consultancy

Completed training in travel and tourism consultancy.

Cyber Tech

Web Development & Computer Technology

Studied web development and computer technology, including HTML, WordPress, web design, CRM integration, software integration, and back-office management.