GC

Open to opportunities

Goekhan Cingay

@goekhancingay

IT and operations executive driving country IT governance, P&L accountability, and digital transformation.

What I'm looking for

I seek senior leadership roles where I can align country IT operations with global strategy, drive cost-efficient service delivery, and lead cross-functional teams through digital transformation.

I am an IT and operations executive with 25+ years leading complex, IT-enabled service environments in global matrix organizations. I specialize in aligning country-level IT execution with global frameworks while maintaining financial discipline and operational continuity.

I have governed multi-country infrastructures, enterprise production systems and service management structures with full P&L accountability. My work includes SAP-based enterprise planning, KPI/SLA governance, cost optimization, and supplier ecosystem management.

I build SLA-driven operating models, KPI-driven governance, and hybrid service structures that integrate remote and on-site operations. I have a track record of reducing costs, improving service continuity, and establishing escalation and risk governance across regions.

I communicate operational risk, financial projections, and performance to executive stakeholders and lead cross-functional teams to deliver measurable commercial impact through technology governance and service operations leadership.

Experience

Work history, roles, and key accomplishments

NS

Current

Operations Director

Current

Nedoya Technology Services

Jan 2026 - Present (2 months)

Designed SLA-based operating models and KPI-driven governance for field and technical service environments, built hybrid remote/on-site service structures, and implemented cost-control and vendor governance to improve operational visibility.

IT Governance Service Operations Vendor Management Cost Control Hybrid Service Models

HM

Service Manager

Haffner Machinery

Feb 2025 - Dec 2025 (10 months)

Coordinated cross-functional operations and managed service continuity and delivery KPIs while overseeing supply risk escalation and ensuring alignment between production systems and IT-supported service structures.

Service Management KPIs IT Service Alignment

FU

Consultant / Project Manager

Jan 2014 - Dec 2025 (11 years 11 months)

Governed SAP-based planning and supplier forecast structures across 100+ countries, led SLA/KPI-based cross-regional service operations, and drove cost-control and inventory optimization with financial forecasting presented to senior leadership.

SAP Supply Chain Operations Forecasting Cost Control Financial Reporting

FS

Unit Manager

Fujitsu Technology Solutions

Jan 2011 - Dec 2014 (3 years 11 months)

Held P&L responsibility for regional maintenance and repair across seven countries, led 28 FTE, and reduced operational costs by 30% through supplier restructuring and process redesign while implementing KPI-based performance tracking.

P&L management Maintenance Operations Process Design KPI Tracking Team Leadership

Education

Degrees, certifications, and relevant coursework

KL

Kabataş Erkek Lisesi

High School Diploma, Secondary Education

Attended Kabataş Erkek Lisesi, a secondary education institution in Istanbul.

KU

Kocaeli University

Bachelor of Science, Geophysics Engineering

Completed a Bachelor of Science in Geophysics Engineering, focusing on geophysical methods and subsurface analysis.

Tech stack

Software and tools used professionally

Istanbul

Matrix

Remote

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!