Glory Nneoma Kalu
@glorynneomakalu
I support banking operations, client relationships, and digital marketing through organized administrative work.
NigeriaWhat I'm looking for
I'm currently supporting branch operations at UBA Group and UBA Bank – NAOC Premise, managing client interactions, customer records, account-processing documentation, and administrative activities.
I've built and managed client relationships that support deposit growth and customer retention, while coordinating communication between clients and internal teams to resolve inquiries efficiently. I also assist with performance reporting and smooth service delivery.
Previously, I managed office operations, scheduling, correspondence, files, inventory, and client communication at Mobison Inter-link & Association and Nwabudo Agro Seeds and Inputs Company. At Nwabudo Agro Seeds and Inputs Company, my inventory record management contributed to a 20% reduction in operational costs by minimizing waste.
Alongside my administrative and accounting background, I create engaging, user-friendly WordPress websites and support digital marketing, SEO, web content, and social media marketing. I hold an HND in Accounting from The Federal Polytechnic Nekede, Owerri.
Experience
Work history, roles, and key accomplishments
Administrative Officer at UBA Group, responsible for administrative duties and client relationship management.
Supported daily branch operations by managing client interactions and ensuring smooth service delivery. Maintained accurate customer records and documentation for account processing. Built and managed client relationships, contributing to deposit growth and customer retention. Coordinated communication between clients and internal teams to resolve inquiries efficiently. Assisted in tracking perfor
Supported daily branch operations by managing client interactions and ensuring smooth service delivery. Maintained accurate customer records and documentation for account processing. Built and managed client relationships, contributing to deposit growth and customer retention. Coordinated communication between clients and internal teams to resolve inquiries efficiently. Assisted in tracking perfor
Administrative Assistant at Alison, providing administrative support and office assistance.
Digital marketer at Digital Marketing Skill Institute, focusing on digital marketing and web development.
1. Managed daily office operations, including scheduling appointments, handling correspondence,
and organizing files, which improved office efficiency.
2. I helped in client communication, ensuring inquiries were addressed promptly.
3. Maintained detailed records of office inventory and supplies.
4. Supported team members with administrative tasks and facilitated communication across
1. Responding to requests for help from users via phone, email, or live chat.
2. Diagnosing and troubleshooting problems with hardware, software, and networks.
3. Working with other IT professionals to resolve complex issues.
- Providing training and education to users.
- Performing other administrative tasks as needed.
1. Managed daily office operations, including scheduling appointments, handling correspondence, and organizing files, which improved office efficiency.
2. I helped with client communication and made sure that inquiries were addressed promptly and professionally.
3. Maintained detailed records of office inventory and supplies, contributing to a 20% reduction in operational costs by minimizing waste
Education
Degrees, certifications, and relevant coursework
The Federal Polytechnic Nekede, Owerri.
HND, Accounting
2023 - 2024
The Federal Polytechnic Nekede
Higher National Diploma, Accounting
2023 - 2024
Pursued a Higher National Diploma in Accounting, gaining comprehensive knowledge in financial accounting, management, and related disciplines.
Concord College Aba, Abia State
WAEC, Arts/ Social Science
2007 - 2012
Concord College Aba
West African Senior School Certificate, Arts and Social Science
2007 - 2012
Completed secondary education with a focus on Arts and Social Science, obtaining the West African Examinations Council (WAEC) certificate.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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