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Glen Oakley

@glenoakley

I build AI-powered data platforms and large-scale backend systems that drive discovery, conversion, and revenue.

United States
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At Shopify, I lead LLM clustering, enrichment, and Catalog platform work that unifies more than one billion product listings for AI search and agentic commerce. My work helped Catalog-powered AI search convert at twice the rate of scraped data and contributed to 7× traffic and 11× order growth.

I build production systems across Spark, Airflow, Kafka, GraphQL, MySQL, Redis, Rails, and GCP, including real-time inventory and pricing sync, product taxonomy enrichment, and AI-channel attribution. I also designed syndication paths for ChatGPT, Microsoft Copilot, and Google AI Mode, helping turn agentic discovery into a measurable merchant sales channel.

Previously at Google, I designed backend services and processing systems that helped establish YouTube Shorts as a first-class content type and scale to more than 3.5 billion daily views. I worked across Java, Go, FFmpeg, Bigtable, object storage, CDN delivery, ranking signals, and Borg-based capacity planning to keep upload, processing, and playback reliable at scale.

I enjoy partnering across product, search, platform, data, and partner-engineering teams, while mentoring engineers on production LLM evaluation, service reliability, and operational practices.

Experience

Work history, roles, and key accomplishments

Shopify logoSH
Current

Staff Applied ML Engineer

Oct 2020 - Present (5 years 10 months)

Led the LLM clustering and enrichment pipelines behind Shopify Catalog, unifying 1B+ product listings to power AI search and agentic channels that delivered 2x conversion and contributed to 7x traffic / 11x order growth. Architected syndication to ChatGPT, Microsoft Copilot, and Google AI Mode, and mentored engineers on production LLM evaluation.

Education

Degrees, certifications, and relevant coursework

The College of New Jersey logoTJ

The College of New Jersey

Bachelor of Science, Computer Science

2010 - 2014

Bachelor of Science in Computer Science from The College of New Jersey, completed in May 2014.

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