Gladys Okantey

Provided administrative and examinations support across Examinations and Publications departments, serving twice as Assistant Chief Invigilator and improving exam coordination and record management.

Supported compliance documentation and inspections, organized regulatory files, and provided customer-facing guidance to improve client interactions during regulatory processes.

Delivered administrative support including data organization and correspondence, contributing to office operations and improving communication and multitasking efficiency.

Completed a Bachelor of Arts combining Human Resource Management and Spanish with coursework covering HR principles and Spanish language studies.

Completed secondary education in the General Arts program focusing on humanities subjects and foundational academic skills.