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Gladstone AgbenyegaGA
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Gladstone Agbenyega

@gladstoneagbenyega

Credit Officer at University of Ghana Co-operative Credit Union who reduced aged debt by 60% and delinquency by 2.3%.

Ghana
Message

At University of Ghana Co-operative Credit Union, I evaluate client creditworthiness and recommend credit limits using financial analysis. I administer a credit portfolio valued at over GH₵80 million, monitoring account excesses and collateral positions against approved terms.

I work with Sales teams to structure credit solutions around client needs while maintaining credit standards. By following up on overdue accounts and collaborating with Sales to resolve payment issues, I contributed to a 60% reduction in aged debt.

I also assisted with annual credit renewals, risk-rating updates, and credit documentation. My achievements include reducing the delinquency ratio by 2.3% within the first nine months and improving the loan recovery rate by 39.7%.

Earlier, as a Teller at the same credit union, I processed deposits, withdrawals, loan applications and payments, and fund transfers. I also worked in town and country planning at GA EAST MUNICIPAL ASSEMBLY and completed National Service at Ghana Revenue Authority.

Experience

Work history, roles, and key accomplishments

UU

Teller

University of Ghana Co-operative Credit Union

Mar 2020 - Feb 2024 (3 years 11 months)

Processed financial transactions including deposits, withdrawals, loan applications, and fund transfers, ensuring accuracy and compliance. Assisted customers with account issues and provided product information.

Ghana Revenue Authority logoGA

National Service Personnel

Ghana Revenue Authority

Sep 2017 - Aug 2018 (11 months)

Generated Tax Identification Numbers for taxpayers, recorded movements of folders in the Central Filing Office, and engaged in outreach programs for taxpayer education and compliance.

Education

Degrees, certifications, and relevant coursework

University of Ghana Business School logoUS

University of Ghana Business School

MBA, Management Information Systems

2022 - 2024

Pursued an MBA in Management Information Systems, covering software engineering, e-business, and business intelligence.

University of Ghana logoUG

University of Ghana

BA, Geography and Linguistics

2013 - 2017

Earned a BA in Geography and Linguistics, with coursework in geography, linguistics, and history.

KS

Keta Senior High School

West African Senior Schools Certificate, General Arts

2009 - 2013

Completed the West African Senior Schools Certificate in General Arts, with focus on economics, geography, elective mathematics, and government.

Tech stack

Software and tools used professionally

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