Gladelis Ramos
@gladelisramos
Dedicated social worker focused on improving lives through intervention.
What I'm looking for
I am a passionate social worker with a Master's degree in Social Work Administration and extensive experience in various clinical settings. My career has been dedicated to providing high-quality services to individuals and communities in need. I have a strong background in crisis intervention, case management, and program evaluation, which allows me to effectively address the diverse needs of my clients.
Throughout my career, I have successfully led teams and managed complex cases, ensuring continuity of care for patients. My roles have included Director of Social Work and Discharge Planning, where I implemented quality metrics and staff development training. I am committed to continuous improvement and have a proven track record of enhancing service delivery through data analysis and collaboration with interdisciplinary teams.
Experience
Work history, roles, and key accomplishments
Sponsor Deduplication Specialist
Family Endeavors
Dec 2024 - Mar 2025 (3 months)
Identified and removed duplicate sponsorship records within the UCPortal, managing large caseloads and complex datasets to ensure data quality and integrity. Completed data analysis and auditing of sponsorship data, generating reports for project progress.
Director of Social Work and Discharge Planning Department
Hospital San Francisco
May 2024 - Nov 2024 (6 months)
Led and supervised the hospital's social work and discharge planning department, assigning tasks, evaluating performance, and providing staff development trainings. Prepared service reports and statistics to implement continuous improvement, establishing quality metrics and coordinating patient care processes.
Lead Licensed Clinical Counselor
LoyalSource Government Services
Aug 2022 - Nov 2023 (1 year 3 months)
Assigned tasks and directly supervised the work of a group of clinical counselors, revising clinical interventions with children and providing feedback. Assisted in administrative tasks while providing guidance and training.
Bilingual Clinical Counselor
LoyalSource Government Services
May 2022 - Jul 2022 (2 months)
Conducted mental health assessments for children in care, providing ongoing individual and group counseling. Screened for human trafficking and mental health concerns, and performed crisis intervention.
Facility Master Social Worker 1
Fresenius Kidney Care
Nov 2021 - May 2022 (6 months)
Provided psychosocial services and case management to patients treated by the facility, promoting positive adjustment and rehabilitation to improve quality of life. Collaborated with the healthcare team to inform, educate, and support staff in understanding the emotional impact of Chronic Kidney Disease.
Voluntary Social Worker
Albergue San Agustín del Coqui
Jun 2021 - May 2022 (11 months)
Provided direct intervention in the care and management of children, including individual and group therapies. Coordinated activities and performed programmatic evaluation.
Social Worker and Discharge Planner
Hospital HIMA San Pablo
Oct 2016 - May 2022 (5 years 7 months)
Intervened with diverse patient populations including pediatrics, adults, geriatrics, and mental health patients, specifically performing Medical Social Work in pediatric and pediatric intensive care units. Performed case management to achieve discharge planning, coordinating necessary services for continuity of care.
Assessment Clinician
First Hospital Panamericano
Aug 2015 - Sep 2016 (1 year 1 month)
Performed initial evaluations for incoming new patients, adolescents and adults, to determine treatment needs and initiate patient care. Handled crisis intervention, case discussions, and administrative functions of the admission process.
Social Work Intern
La Casa de Nuestra Gente Inc.
Feb 2016 - May 2016 (3 months)
Performed administrative functions including revision of protocols, manuals, and records, and reforming documentation templates. Created a security protocol and provided training to employees, assisting in the process of supervising and evaluating employees.
Financial Community Advisor Intern
Asesores Financieros Comunitarios Inc.
Nov 2015 - Feb 2016 (3 months)
Provided technical assistance to Non-Profit Organizations, including proposal writing, fundraising, bookkeeping, and data entry. Conducted statistical data analysis.
Clinical Intern
First Hospital Panamericano; CATP
Aug 2015 - Nov 2015 (3 months)
Conducted psychosocial evaluations, crisis intervention, and individual, group, and family therapy. Managed cases, planned discharges, performed utilization review, and handled administrative functions including admissions.
Admissions Clerk
First Hospital Panamericano
Jun 2015 - Aug 2015 (2 months)
Managed the administrative admissions process for patients, answering phones according to protocols and intervening in the crisis line. Verified insurance eligibility, coordinated services and appointments, and registered calls and services.
Socio-Educational Intern
Programa A.F.A.N.A.
Nov 2014 - May 2015 (6 months)
Provided socio-educational and therapeutic interventions to children at individual, group, and community levels, directing and providing preventive workshops. Formulated and developed didactic material intended for evaluating the effectiveness of the practice.
Public Health Intern
Commission for the Suicide Prevention, Department of Health
Aug 2014 - Nov 2014 (3 months)
Performed evaluations and consultations, reviewing and amending protocols. Created and implemented trainings according to public health policies of the Commonwealth of Puerto Rico, and managed budgets and evaluated services.
Medical Social Work Intern
Menonita Hospital
Aug 2013 - Feb 2014 (6 months)
Performed Medical Social Work and coordinated services, making direct interventions with diverse patients and their families. Evaluated and identified needs, managed crises, and connected patients and their families to community resources, working in a multidisciplinary approach.
Education
Degrees, certifications, and relevant coursework
Interamerican University of Puerto Rico, Metropolitan Campus
Master Degree, Social Work Administration
Focused on the administrative aspects of social work, preparing for leadership roles in social service organizations. Gained skills in managing social work departments and programs.
Interamerican University of Puerto Rico, Metropolitan Campus
Master Degree, Social Work Direct Services
Specialized in direct services within social work, enhancing skills for direct intervention with diverse populations. Developed expertise in individual, group, and community-level interventions.
Interamerican University of Puerto Rico, Metropolitan Campus
Bachelor of Arts, Social Work
Acquired foundational knowledge and practical skills in social work, preparing for entry-level positions in the field. Studied various social work theories and intervention methods.
Availability
Location
Authorized to work in
Job categories
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