At Kalem Software Automation Inc., I managed analysis and optimization for company-wide software systems, translating vendor and customer requests into requirements for development teams. I also configured ERP processes and coordinated third-party integrations.
At A101Yeni MağazacılıkInc., I managed analysis and QA across store automation, finance, supplier platforms, IT operations, and performance management. I defined traceable requirements, designed manual test scenarios, and led UAT cycles.
At Group Florence Nightingale Hospitals, I established a patient communication system with end-to-end interaction tracking and managed CRM setup and user training. I also coordinated laboratory integrations and analysis and implementation of a Blood Bank Module integrated with the Turkish Red Crescent (Kızılay).
Earlier, at Surp Pırgiç Armenian Hospital Foundation, I redesigned the automation system in C# and managed integrations across HBYS, PACS, Laboratory, CRM, and Application Server modules. My work also includes manual QA, SQL-based reporting, ERP systems, process improvement, and ISO 27001 LA/LI certification.
