Giorgian Morosan

As a Healthcare Assistant at Aria Care, I provide compassionate care to vulnerable adults, promoting their independence and adjusting environments to meet their needs. I have developed expertise in dementia care and have been recognized for embodying the company's values, earning the Employee of the Month title.

Managed front desk operations at Parlors Hall Hotel, creating a welcoming environment for guests. Utilized bilingual skills to assist international visitors and developed strong computing skills to handle reservations and inquiries efficiently.

Ensured cleanliness and safety at various sites during the pandemic. Guided customers to locate products efficiently and conducted surveys to gather feedback for service improvement.

Provided personal centered care to vulnerable adults, ensuring their protection and understanding their unique needs. Developed empathy and patience in caring for individuals with dementia.

Utilized sales skills to promote new offers and provide budget-based deals to customers. Implemented KPIs to track customer needs and surveyed customers for feedback on products and services.

Grade: Upper Second Class Honours

Studied Business Administration with a focus on Healthcare Management, graduating with Upper Second Class Honours. The program provided insights into the healthcare sector, enhancing my ability to improve patient experiences through effective management strategies.

Completed high school education with a focus on Science, laying the foundation for further studies in healthcare and business management.