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@gintarevargonaite
Experienced supervisor with a strong background in quality control.
I am an experienced professional with a strong background in supervision, quality control, and customer support. My keen attention to detail and leadership skills enable me to effectively manage teams while consistently achieving quality standards. I thrive in fast-paced environments and am skilled in providing exceptional customer service, resolving issues efficiently, and ensuring client satisfaction.
Throughout my career, I have demonstrated my ability to multitask and optimize operations, driving business success. My experience includes roles such as Customer Support Specialist at Teleperformance, where I handled customer inquiries and developed satisfaction surveys, and as a Supervisor at Mediwin, where I focused on employee training and compliance with safety and quality requirements. I am dedicated to problem-solving and process improvement, always aiming for collaborative success.
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Work history, roles, and key accomplishments
Teleperformance
Jan 2024 - Jan 2025 (1 year)
Answered customer inquiries and assisted with needs. Handled complaints and provided solutions for positive outcomes. Processed inbound calls, emails, and chats.
Mediwin
Jan 2022 - Jan 2023 (1 year)
Trained employees and developed personal growth opportunities. Set goals for performance and deadlines, assuring employee compliance with safety and quality requirements.
Mediwin
Dec 2017 - Dec 2021 (4 years)
Identified product defects and recorded/reported issues. Checked the quality of materials and products to ensure they met quality standards.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Business Management
Completed a Bachelor's Degree in Business Management. The program focused on core business principles and management strategies.
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