Open to opportunities

Gilly Gyimah

@gillygyimah

I’m a result-driven Virtual Assistant delivering precise admin support, client communication, and security-focused technical reliability.

Ghana

Message

What I'm looking for

I’m looking for a remote role where I can handle administrative support, client communication, and data management with accuracy. I want to improve operational efficiency, support executives and teams, and grow in fast-paced environments that value discretion and reliability.

I’m a result-driven Virtual Assistant with a diverse background in tutoring, graphic design, customer care, and security systems management. I combine high-level administrative support with strong data handling, transcription, and client communication in fast-paced remote environments.

In my self-employed work, I manage scheduling, email handling, data entry, and transcription while delivering professional customer care through email, phone, and in-person support. I also install and configure CCTV camera hardware and systems, manage and monitor CCTV security, and maintain accurate record-keeping in line with safety protocols.

I bring additional strengths from hands-on technical and analytical experience, including laboratory and process work, safety management, and report writing. I’m committed to improving operational efficiency, supporting executives and teams, and continuously learning to deliver dependable outcomes with accuracy and discretion.

Experience

Work history, roles, and key accomplishments

Current

Administrator/Technician

Current

Self-Employed

Sep 2017 - Present (8 years 11 months)

Provided administrative support including scheduling, email management, data entry, transcription, and client communication. Installed and monitored CCTV and other security systems, supported tutoring/training, and designed marketing graphics using Canva.

Administrative Support Scheduling Email Management Data Entry Transcription Client Communication Graphic Design Canva CCTV Security Systems Electric Fence Systems Tutoring

Metallurgist / Plant operator

Perseus Mining (Ghana) Limited

Sep 2016 - Aug 2017 (11 months)

Supported plant operations through process controlling, data analysis, troubleshooting, and process modelling. Contributed to safety management via HAZOP analysis and assisted with maintenance support and SOPs to improve continuous operations.

Plant Operations Process Control Data Analysis Troubleshooting Process Modeling Hazop safety management Dragline Production Statistics Maintenance SOP Development Continuous Improvement

Administrator/Technician

Timeware (Ghana) Limited

Jan 2014 - Oct 2014 (9 months)

Installed biometric time and attendance systems, door access control, and CCTV hardware/software configurations. Managed customer inquiries and created an expense tracking spreadsheet using MS Excel.

Time and Attendance Management Access Control CCTV Excel Client Communication

Mathematics Tutor

Jukwa Senior High School

Sep 2012 - Aug 2013 (11 months)

Developed lesson plans and teaching outlines and supported students through academic guidance. Prepared, administered, and graded tests and assignments using teaching aids to improve students’ understanding of mathematical concepts.

Lesson Planning Outlines Mathematics Tutoring Test and Assignment Creation Grading

Drugs Inspector Intern

Food and Drugs Authority

Jun 2010 - Aug 2010 (2 months)

Assisted with product sampling for laboratory analysis and assessed medication identity, strength, and purity. Conducted visits to verify that establishments displayed valid licenses/permits and met licensing standards.

Laboratory Analysis Medication Identification Strength and Purity Assessment Regulatory Inspections

Environmental Officer

Perseus Mining (Ghana) Limited

Performed laboratory analysis of water samples and supported HSE audits and reporting. Delivered ISO 14001-aligned training and monitored mining impacts on the catchment community ecosystem in line with relevant regulations.

Nutritional Analysis HSES Audits Report Writing Competency and Awareness Training ISO 14001 Environmental Monitoring Regulatory Compliance

Education

Degrees, certifications, and relevant coursework

G-TECH COMPUTER EDUCATION

Diploma, Computer Hardware and Networking Engineering

2017 - 2018

Completed a Diploma in Computer Hardware and Networking Engineering from Dec 2017 to Sept 2018.

Kumasi Technical University

Higher National Diploma, Chemical Engineering

2009 - 2012

Completed a Higher National Diploma in Chemical Engineering from Oct 2009 to June 2012.

National Vocational Training Institute

Professional Certificate, Security systems installation and management

2019 -

Earned a professional certificate in security systems installation and management, including CCTV, access control, electric fence, and intruder alarms (June 2019).