Looking for a job

Gift John

@giftjohn2

Customer Support Specialist at Ejiro Amos Tafiri, handling customer enquiries, coordinating orders, and following up through digital channels.

Nigeria

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What I'm looking for

I’m seeking a fully remote, non-voice Customer Support position focused on live chat and email with an international organisation. I’m open to international schedules and shift arrangements.

At Ejiro Amos Tafiri, I responded to customer enquiries about products, prices, availability, and orders. I maintained professional communication with prospective and existing customers.

I followed up to understand customers’ needs, answer questions, and recommend products suited to their preferences. I also assisted with order coordination, payment enquiries, and delivery follow-ups.

I handled customer communications through WhatsApp and other digital channels, addressed concerns, and escalated issues when necessary. I maintained follow-up records and prepared regular customer activity reports.

I’m seeking a fully remote, non-voice Customer Support position focused on live chat and email with an international organisation. I have a B.Sc. in Banking and Finance and use Microsoft Office, Google Workspace, and WhatsApp Business.

Experience

Work history, roles, and key accomplishments

Customer Relations and Sales Support Assistant

Ejiro Amos Tafiri

Mar 2026 - Nov 2026 (8 months)

Responded to customer enquiries, managed orders and maintained customer relationships through digital channels. Followed up with customers and collaborated with management to improve satisfaction.

Client Relations Sales Support Customer Follow up Order Coordination Digital Communication WhatsApp Business Record keeping Problem Solving