At Enterprise Computing Limited, I designed Power Automate workflows for insurance entitlement tracing and proposal generation, cutting processing time from 8 hours to 1 hour. I built retry policies and exception handling so transient API failures could recover automatically.
For banking processes, I implemented workflows for general ledger settlements and reconciliations that reduced processing time by 70%. I made the reconciliation flows idempotent to prevent duplicate postings when runs were interrupted or retriggered.
I also added structured logging, audit trails, run-history analytics, and failure alerts to production automations for banking and insurance clients. I created a Python proof of concept to classify and route incoming email, sending low-confidence cases to human review.
Before that, at AppsnMobile Solutions Limited, I built and maintained e-commerce applications and developed a call centre web app that reduced customer service response time by 30%. At Portal Inc, I led a four-engineer team delivering features for a React Native social networking application.
