At Tata Consultancy Services, I supported users of Microsoft Power Platform, resolving critical production incidents and providing break-fix support for Power Apps and Power Automate. I also developed integrations between ERPs and databases using Microsoft 365 tools, following security and compliance controls.
In later roles at Tata Consultancy Services, I supported enterprise users and contributed to customer satisfaction operations, including automating the satisfaction evaluation workflow. Earlier, at Strada Equipamientos de Oficina, I managed digital sales operations, website administration, and MercadoLibre listings.
