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Gerardo Reyes

@gerardoreyes

Junior ServiceNow Administrator practicing Service Catalog configuration and JavaScript development in a ServiceNow development environment.

Mexico
Message

What I'm looking for

I'm seeking a Junior ServiceNow Administrator or Developer opportunity where I can apply my technical skills and continue growing in enterprise platform delivery.

Through mentored practice in a ServiceNow development environment, I've practiced configuring Service Catalog features and platform settings, along with user, group, and role administration.

I've developed and tested JavaScript Business Rules and Client Scripts, used GlideRecord for scripted record queries and updates, and worked with Flow Designer. I'm ServiceNow CSA certified and looking to apply these skills while continuing to grow in enterprise platform delivery.

Experience

Work history, roles, and key accomplishments

SE
Current

Junior ServiceNow Administrator

ServiceNow Development Environment

Feb 2025 - Present (1 year 9 months)

Practiced configuring ServiceNow platform features, including Service Catalog and administrative settings. Developed and tested JavaScript-based Business Rules and Client Scripts, and used GlideRecord for scripted record queries and updates.

Education

Degrees, certifications, and relevant coursework

UC

Universidad Cuauhtémoc

Bachelor's Degree, Commerce and International Business

2019 - 2023

Bachelor's Degree in Commerce and International Business from Universidad Cuauhtémoc, Mexico, from January 2019 to August 2023.

SE

ServiceNow

ServiceNow Certified System Administrator (CSA), ServiceNow Administration

ServiceNow Certified System Administrator (CSA) certification.

Tech stack

Software and tools used professionally

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