
Gerardo Reyes
@gerardoreyes
Junior ServiceNow Administrator practicing Service Catalog configuration and JavaScript development in a ServiceNow development environment.
What I'm looking for
Through mentored practice in a ServiceNow development environment, I've practiced configuring Service Catalog features and platform settings, along with user, group, and role administration.
I've developed and tested JavaScript Business Rules and Client Scripts, used GlideRecord for scripted record queries and updates, and worked with Flow Designer. I'm ServiceNow CSA certified and looking to apply these skills while continuing to grow in enterprise platform delivery.
Experience
Work history, roles, and key accomplishments
Junior ServiceNow Administrator
ServiceNow Development Environment
Feb 2025 - Present (1 year 9 months)
Practiced configuring ServiceNow platform features, including Service Catalog and administrative settings. Developed and tested JavaScript-based Business Rules and Client Scripts, and used GlideRecord for scripted record queries and updates.
Education
Degrees, certifications, and relevant coursework
Universidad Cuauhtémoc
Bachelor's Degree, Commerce and International Business
2019 - 2023
Bachelor's Degree in Commerce and International Business from Universidad Cuauhtémoc, Mexico, from January 2019 to August 2023.
ServiceNow
ServiceNow Certified System Administrator (CSA), ServiceNow Administration
ServiceNow Certified System Administrator (CSA) certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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