At Banco Falabella, I analyzed, verified, and validated operational legal documents as an Auxiliar Administrativo / Analista de Documentación.
I also filed and updated databases in Microsoft Excel, monitored them continuously, and followed up on requests through formal corporate email communications.
At Almacén Tokio, I assisted customers through digital channels and social media, including WhatsApp and Instagram. I also handled store inventory, cash transactions, and daily cash balancing.
My experience includes customer service and sales at Perfumarte and Almacén Comercial, as well as customer service and staff training at La Gran Parrilla. I completed training as a Técnico Laboral en Auxiliar Administrativo at Instituto Kuepa and as a Técnico en Comercio Internacional at SENA - Servicio Nacional de Aprendizaje.
