GEORGE TAGAE

I’m a detail-oriented remote Customer Support & Data Entry Specialist with hands-on experience in data management, patient/donor communication, and digital tools. In my Laboratory Scientist roles, I processed and entered data for 500+ patients monthly with 98%+ accuracy using electronic systems, clearly communicated test results and instructions, and managed documentation, inventory records, and quality reports aligned to ISO 15189 standards.

I also strengthened donor relations and traceability by managing disposition records for 80+ blood units monthly and processing and verifying 150+ donor sample records with zero data loss. I counsel blood donors before and after donation in a high-pressure environment, maintain cold chain compliance documentation, and improved outcomes by reducing pre-analytical errors by 15% through retraining.