Open to opportunities

Georges Sadek

@georgessadek

Salesforce Consultant at EI-Technologies who configured Service Cloud and built Tableau dashboards for clients across four countries.

Lebanon

Message

What I'm looking for

I'm open to remote and international roles.

At EI-Technologies, I deliver Salesforce projects remotely for clients in the UAE, Bahrain, France and Lebanon. For Al Zayani Motors, I configured Service Cloud and designed Flows to automate business processes, while building Tableau dashboards from data across several systems.

Before Salesforce consulting, I spent many years at NetPharma, where I managed pharmacy accounts and sales teams and led the launch of HeliumPro, a pharmacy finance and stock system. I also developed features in Visual Basic 6.0 and .NET and built SQL Server queries and views.

Experience

Work history, roles, and key accomplishments

Current

Pharmacy Manager

Current

Pharmacy Alexandre

Mar 2026 - Present (8 months)

Managed stock, invoicing, and sales at a pharmacy.

Inventory Management Invoicing Sales

Current

Expert Support Consultant

Current

Nakheel & DHRE

Oct 2024 - Present (2 years 1 month)

Managed user setup, profiles, roles, and permissions for a large real-estate Salesforce org. Resolved complex technical issues and supported users through day-to-day challenges.

Salesforce Administration User Management Profiles Rôles Permissions Technical Support Training

Current

Salesforce Consultant

Current

EI-Technologies

Jul 2022 - Present (4 years 4 months)

Delivering remote Salesforce consulting for enterprise clients in the UAE, Bahrain, France, and Lebanon. Managed user setup, resolved complex issues, and ran training sessions to increase adoption.

Salesforce Administration User Management Profiles Rôles Permissions Training User Adoption Service Cloud Tableau Data Analysis Flow Validation Rules Approval Processes

Data Analyst & Service Cloud Consultant

Al Zayani Motors

Jan 2024 - May 2024 (4 months)

Built Tableau dashboards and reports for decision-makers, cleaned and validated data, and configured Service Cloud features including Email-to-Case, Web-to-Case, Knowledge Base, SLAs, chatbot, surveys, and approval processes. Designed Flows to automate multi-step business processes.

Tableau Data Cleaning Data Validation Service Cloud Email To Case Web To Case Knowledge Base SLA Chatbot Survey Approval Processes Flow

Data Analyst & Salesforce Administrator

NEO-DIS

Aug 2023 - Dec 2023 (4 months)

Configured objects, workflows, validation rules, approval processes, and security controls. Turned business requirements into scalable configurations and built custom reports and dashboards to track performance.

Salesforce Administration Workflow Management Validation Rules Approval Processes Security Controls Reports Dashboarding

Business Analyst

TECOM Group

Oct 2022 - Aug 2023 (10 months)

Gathered and documented requirements, wrote user stories in Confluence, and mapped processes in Lucidchart. Designed and configured Salesforce solutions including Flows, validation rules, and approval processes, and led testing and validation.

Requirements Gathering User Stories Confluence Process Mapping Lucidchart Salesforce Configuration Flow Validation Rules Approval Processes Testing

Data Migration Consultant

ESME

Aug 2022 - Oct 2022 (2 months)

Migrated data from SAP to Salesforce using Talend ETL workflows and Data Loader. Cleansed, validated, and enriched data to ensure quality, and documented all processes.

Data Migration Talend Data Loader Data Cleaning Data Validation Documentation

Sales Manager

NetPharma

Jan 2017 - Jun 2022 (5 years 5 months)

Managed relationships with 1,200+ pharmacies and 25 suppliers. Sold software, hardware, and consulting services, negotiated contracts, and analyzed customer needs to guide marketing efforts.

Sales Account Management Negotiation Customer Relationship Management Marketing

Operations Supervisor

NetPharma

Jan 2008 - Dec 2017 (9 years 11 months)

Led sales and support teams, set targets, and tracked results. Planned marketing campaigns and led the launch of HeliumPro, a pharmacy finance and stock system, including pricing strategy and customer acquisition.

Team Leadership Sales Management Marketing Campaigns Product Launch Pricing Strategy Customer Acquisition

Pharmacy Manager

Pharmacy Naccache

Jan 2003 - Dec 2014 (11 years 11 months)

Managed stock, invoicing, and sales at a pharmacy.

Inventory Management Invoicing Sales

Account & Technical Manager

NetPharma

Nov 2001 - Dec 2008 (7 years 1 month)

Managed accounts for pharmacy finance, stock, and supplier-link software. Developed features in Visual Basic 6.0 and .NET, and built SQL Server queries and views.

Account Management Visual Basic 6.0 .NET SQL Server Software Development