Looking for a job

Genevieve Corralez-Garcia

@genevievecorralez-ga

Customer service professional with experience at MCCS and Dunkin’ Donuts, serving customers and supporting front desk operations.

United States

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What I'm looking for

I’m searching for a position within the customer service industry.

At MCCS All Points Inn Bachelor Housing, I worked as a Front Desk Assistant, providing customer service and handling cashier and clerical duties.

At Dunkin’ Donuts, I was promoted from food service clerk to Shift Leader. I helped ensure customers were served in a timely manner and that OSHA and ServSafe rules were followed on each shift.

As a Child & Youth Program Assistant at MCCS, I supported childcare and completed arrival and departure records and incident reports. I also worked as a caregiver at Oakmont of Whittier, assisting residents with activities of daily living according to their care plans.

Most recently, I worked as a nanny for the Thompson Family, following the child’s daily routine and organizing age-appropriate activities. I’m seeking a position in the customer service industry.

Experience

Work history, roles, and key accomplishments

Nanny

Thompson Family

Feb 2023 - Sep 2024 (1 year 7 months)

Organized creative, educational, and age-appropriate activities, prepared meals, and followed the family's daily routine including nap time and walks.

Childcare Meal Preparation Activity Planning Routine Management

Caregiver

Oakmont of Whittier

Oct 2022 - Feb 2023 (4 months)

Assisted residents with Activities of Daily Living including meals, bathing, dressing, and toileting while maintaining their dignity and safety.

Elder Care ADL Assistance Patient Safety Communication Skills

Child & Youth Program Assistant

MCCS

Sep 2020 - Sep 2022 (2 years)

Provided childcare responsibilities, maintained administrative paperwork, and wrote incident reports to ensure high-quality care for military children.

Childcare Administrative Support Incident Reporting Documentation

Shift Leader

Dunkin' Donuts

Jul 2018 - Sep 2022 (4 years 2 months)

Promoted to shift lead, managed food service operations, ensured customer satisfaction, and maintained OSHA and ServSafe compliance.

Food Service Team Leadership Inventory Management OSHA Compliance ServSafe

Front Desk Assistant

MCCS All Points Inn Bachelor Housing

Oct 2019 - Mar 2020 (5 months)

Handled hotel front desk duties including customer service, cashiering, clerical tasks, and documenting service requests and incidents.

Customer Service Cash Handling Clerical Skills Inventory Management

Education

Degrees, certifications, and relevant coursework

Fullerton College

Associate in Arts Transfer, Child and Adolescent Development

Earned an Associate in Arts Transfer degree in Child and Adolescent Development and an Associate in Arts in Interdisciplinary Studies with a focus on Social Sciences.