Kenneth StephenKS
Open to opportunities

Kenneth Stephen

@genesisste

SEO specialist and virtual assistant with expertise in digital marketing.

United States

What I'm looking for

I am looking for opportunities that allow me to leverage my SEO and digital marketing skills while contributing to a dynamic team focused on growth and innovation.

I'm Genesis Mawira Stephen, a dedicated SEO specialist and virtual assistant with a strong background in digital marketing. I hold a Digital Marketing Certification from Google, where I honed my skills in SEO and social media marketing. My academic journey in Economics and Statistics from Kenyatta University has equipped me with a solid foundation in data analysis, which I apply to enhance online visibility and engagement.

Currently, I serve as a Virtual Assistant and Content Moderator at Discord, where I ensure compliance with platform guidelines and foster a positive user experience. My role involves analyzing user activity trends to recommend improvements for community engagement. Additionally, I work as an SEO Content Creator and Digital Marketer at Digic Marketing, where I create SEO-optimized content that drives organic traffic and improves search engine rankings. My experience with tools like Google Analytics and SEMrush allows me to craft effective strategies that align with brand objectives.

Experience

Work history, roles, and key accomplishments

DI
Current

Virtual Assistant and Content Moderator

Discord

Jul 2024 - Present (11 months)

Monitored and moderated online communities to ensure compliance with platform guidelines and a positive user experience. Handled user reports and implemented moderation actions with fairness and discretion. Analyzed trends in user activity to recommend improvements for community engagement.

SA
Current

Virtual Customer Representative

Safaricom

Mar 2023 - Present (2 years 3 months)

Provided virtual customer support, addressing inquiries, resolving complaints, and ensuring customer satisfaction. Assisted with troubleshooting technical issues and guiding customers through service processes.

DM
Current

SEO Content Creator and Digital Marketer

Digic Marketing

Sep 2021 - Present (3 years 9 months)

Created and managed SEO-optimized content to increase organic traffic and improve search engine rankings. Conducted keyword research, competitive analysis, and content audits to inform strategy. Collaborated with cross-functional teams to align content with brand objectives and target audience.

Education

Degrees, certifications, and relevant coursework

GA

Google Digital Skills for Africa

Digital Marketing Certification, Digital Marketing

2022 - 2024

I took a certification on Digital Marketing with an emphasis on SEO and social media.

Kenyatta University logoKU

Kenyatta University

Bachelor of Arts, Economics and Statistics

2013 - 2017

I did Economics and Statistics with a majority of emphasis on data analysis, Monetary and Fiscal Policy, Marketing and shipping.

Tech stack

Software and tools used professionally

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Kenneth Stephen - Virtual Assistant and Content Moderator - Discord | Himalayas