Kenneth Stephen
@genesisste
SEO specialist and virtual assistant with expertise in digital marketing.
What I'm looking for
I'm Genesis Mawira Stephen, a dedicated SEO specialist and virtual assistant with a strong background in digital marketing. I hold a Digital Marketing Certification from Google, where I honed my skills in SEO and social media marketing. My academic journey in Economics and Statistics from Kenyatta University has equipped me with a solid foundation in data analysis, which I apply to enhance online visibility and engagement.
Currently, I serve as a Virtual Assistant and Content Moderator at Discord, where I ensure compliance with platform guidelines and foster a positive user experience. My role involves analyzing user activity trends to recommend improvements for community engagement. Additionally, I work as an SEO Content Creator and Digital Marketer at Digic Marketing, where I create SEO-optimized content that drives organic traffic and improves search engine rankings. My experience with tools like Google Analytics and SEMrush allows me to craft effective strategies that align with brand objectives.
Experience
Work history, roles, and key accomplishments
Virtual Assistant and Content Moderator
Discord
Jul 2024 - Present (11 months)
Monitored and moderated online communities to ensure compliance with platform guidelines and a positive user experience. Handled user reports and implemented moderation actions with fairness and discretion. Analyzed trends in user activity to recommend improvements for community engagement.
Virtual Customer Representative
Safaricom
Mar 2023 - Present (2 years 3 months)
Provided virtual customer support, addressing inquiries, resolving complaints, and ensuring customer satisfaction. Assisted with troubleshooting technical issues and guiding customers through service processes.
SEO Content Creator and Digital Marketer
Digic Marketing
Sep 2021 - Present (3 years 9 months)
Created and managed SEO-optimized content to increase organic traffic and improve search engine rankings. Conducted keyword research, competitive analysis, and content audits to inform strategy. Collaborated with cross-functional teams to align content with brand objectives and target audience.
Education
Degrees, certifications, and relevant coursework
Google Digital Skills for Africa
Digital Marketing Certification, Digital Marketing
2022 - 2024
I took a certification on Digital Marketing with an emphasis on SEO and social media.
Kenyatta University
Bachelor of Arts, Economics and Statistics
2013 - 2017
I did Economics and Statistics with a majority of emphasis on data analysis, Monetary and Fiscal Policy, Marketing and shipping.
Availability
Location
Authorized to work in
Job categories
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