Ganta Sai Jahnavi

I’m a results-oriented Process Associate with 24 months of experience in a non-IT corporate environment, where I build strong analytical thinking, process understanding, and operational efficiency. I’ve consistently supported content moderation & policy enforcement with rigorous Quality Assurance and accuracy, including earning 100% quality during quarterly audits and maintaining 99.8% accuracy when verifying and processing accounts monthly.

On the Google (Trust & Safety) Public Figure Impersonation project, I retrieve and verify accounts, review account content, and assess whether accounts represent public figures. I also review URLs and landing pages to identify genuine vs. fraudulent advertiser websites, resolve appeals by cross-verifying advertisers, and follow client guidelines for fraud detection actions. Alongside this operational work, I bring basic Java (OOPs, loops, conditionals), SQL query/data retrieval knowledge, Linux basics, and cybersecurity fundamentals such as Burp Suite Proxy (web request interception, vulnerability basics), plus networking concepts like TCP/IP, DNS, and HTTPS.