Galina Makarchuk
@galinamakarchuk
BI Data Analyst with hands-on experience in data analytics.
What I'm looking for
I am a BI Data Analyst with over a year of experience in data analytics and a solid five years in the high-tech industry. My expertise lies in handling complex datasets from multiple sources, performing advanced data manipulation with SQL, and conducting comprehensive data analysis using Python. I have a proven track record of utilizing AI frameworks such as SciPy and Scikit-learn to develop and optimize machine learning models, ensuring that my analyses yield actionable insights.
Throughout my career, I have successfully completed numerous independent data analytics projects, generating insights that drive targeted investment decisions. My experience includes creating interactive dashboards in Tableau to visualize key business metrics and employing various visualization libraries to communicate findings effectively. I am passionate about leveraging data to identify trends and improve business strategies, as evidenced by my work in optimizing marketing spend and developing forecasting models with impressive accuracy.
Experience
Work history, roles, and key accomplishments
Data Analyst
TripleTen bootcamp
Mar 2024 - Apr 2024 (1 month)
Conducted 15 independent data analytics projects, generating actionable insights and creating data visualizations. Developed an interactive dashboard in Tableau and performed A/B testing to evaluate website layout changes. Built a forecasting ML model achieving 99% accuracy and optimized marketing spend metrics.
Customer Support Specialist
Movavi
Feb 2018 - Jan 2022 (3 years 11 months)
Analyzed and resolved over 40k customer issues with a 95% QA rating. Implemented algorithm-based solutions to reduce response times and collaborated with teams to enhance customer experience. Developed a Dutch knowledge base and coached new agents.
QA Tester Intern
Movavi
Apr 2021 - May 2021 (1 month)
Performed test runs and created bug reports while working with Jenkins and TestRail. Developed checklists and test cases, and studied specifications for new features.
Education
Degrees, certifications, and relevant coursework
TripleTen
Certificate, Data Analytics
2024 - 2025
Completed a Data Analytics program, focusing on independent data analytics projects, generating actionable insights, and creating data visualizations using various tools.
Ghent University
Bachelor of Science, Industrial Engineering
2013 - 2016
Completed 340 credits towards a Bachelor of Science in Industrial Engineering, gaining a solid foundation in engineering principles and practices.
University College Ghent
Postgraduate degree, Translation
2010 - 2011
Grade: summa cum laude
Achieved a postgraduate degree in Dutch & Translation, graduating summa cum laude, emphasizing advanced language skills and translation techniques.
University of Economics, Law and Humanities
Master of Arts, Asian Studies
2001 - 2006
Grade: summa cum laude
Completed a Master of Arts in Asian Studies with a focus on Japan, graduating summa cum laude, which involved in-depth research and understanding of Asian cultures.
Availability
Location
Authorized to work in
Job categories
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