Gaia Cardone

Supported over 1,000 students by resolving inquiries and improving administrative processes, resulting in a 20% efficiency increase and a 40% reduction in response times.

Managed guest inquiries and service requests for 9 properties, maintaining a high guest satisfaction rating of 4.9/5.0. Resolved issues promptly and documented interactions to enhance customer experience.

Organized campus tours and large-scale open days, engaging with prospective students and families to promote university programs, while reducing logistical errors by 30%.

Handled over 150 customer inquiries weekly, ensuring a 98% satisfaction rate by providing tailored travel solutions and supporting marketing initiatives.

Pursuing TQUK Level 3 in Understanding Autism, focusing on the needs and support for individuals with autism. This course enhances understanding of autism spectrum disorders.

Activities and societies: Organized campus tours, planned open days, and represented the university at national fairs.

Engaged in various administrative and event planning roles, supporting over 1,000 students and enhancing operational efficiency through effective communication and coordination.

Grade: 4.9/5.0

Activities and societies: Participated in student ambassador programs, organized campus tours, and collaborated on large-scale events to promote university programs.

Completed a Bachelor of Arts in Criminology, focusing on understanding crime, its causes, and societal impacts. Engaged in various projects that enhanced analytical and critical thinking skills.