At Concentrix, I work across the digital product development cycle, from Discovery to Delivery. I’ve contributed to six products and eight strategic projects with multidisciplinary teams.
For clients including TIM, Claro, QuintoAndar, Grupo Boticário, and Ligga, I define navigation flows, wireframes, and prototypes. I also contribute to research and usability testing to validate solutions.
My work includes design systems and information architectures for scalable products. For TIM, UX improvements streamlined the payment process, with more than 600K clicks, 480K validations, and 300K page views.
For Claro, self-service flows saw around 2M visits and generated more than 151K payment commitments and 85K successful payments. The experience also recorded around 1M validations and more than 635K page views.
