Open to opportunities

Gabriela Ngola

@gabrielangola

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Operations administrator with 5+ years ensuring accurate records, fuel coordination, and smooth operations.

Namibia

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What I'm looking for

I seek a role where I can apply my operations and administrative skills in a structured team, support process accuracy, and grow into broader operational responsibilities.

I am a dedicated operations administrator with over five years of hands-on experience in office administration, records management, and operational support. I prioritize accuracy, confidentiality, and consistent processes to keep daily operations running smoothly.

In my current role I coordinate fuel orders and driver logistics, manage invoices and document control, and reconcile spreadsheets to ensure financial accuracy. I also provide executive support by managing calendars, meetings, and confidential correspondence.

Previously I managed branch operations for a retail outlet, overseeing staff supervision, inventory control, loss prevention, and customer service standards. I have experience capturing and maintaining member records and contribution data in registry environments while handling sensitive documents with discretion.

I hold management diplomas in disaster risk management and a certificate in business services (office administration), and I bring strong problem solving, reporting, and stakeholder communication skills to roles that require reliability and attention to detail.

Experience

Work history, roles, and key accomplishments

Current

Receptionist & Personal Assistant

Current

DB Ndhlovu Icon Architects & Freightvest Investment

Feb 2025 - Present (1 year)

Manage CEO calendar, meetings and confidential correspondence while coordinating fuel orders, supplier communication, invoice filing and spreadsheet reconciliations to ensure accurate operational support.

Calendar Management Document Control Fuel Ordering Meeting Coordination Customer Service

Branch Manager

JB Sports

Aug 2021 - Aug 2024 (3 years)

Oversaw daily store operations, supervised staff, managed inventory and implemented loss-prevention and financial controls to maintain service standards and operational compliance.

retail management Staff Supervision Inventory Control Loss Prevention Reporting Customer Service Compliance Financial Control

Registry Clerk

Social Security Commission

Nov 2015 - Feb 2018 (2 years 3 months)

Captured and managed member records and contribution data, retrieved and issued files for departments, and handled sensitive documents with accuracy and confidentiality.

Records Management Data Entry File Retrieval Confidentiality Customer Support Document Control

Office Administrator

Fermour Investment

Sep 2013 - Nov 2015 (2 years 2 months)

Coordinated office operations and HR support, organized meetings and filing systems, prepared reports and acted as first contact for clients and suppliers to ensure smooth administrative workflows.

Office Administration HR Support Meeting Coordination Report Preparation Supplier Communication