Open to opportunities

Rachel Katanga

@rachelkatanga

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Experienced office administrator skilled in operations, data management, and team leadership.

Namibia

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What I'm looking for

I’m seeking administrative or operations roles where I can apply my data management, stock/debtor control and process-improvement skills in a collaborative, growth-oriented environment.

I am a passionate and knowledgeable office administrator with extensive experience in operations management, data entry, debtor and stock control, payroll, and customer service. I have a strong track record improving operational processes, managing financial controls, and ensuring data accuracy for weekly reporting.

I bring advanced Microsoft Office skills, solid communication and teamwork abilities, and formal training in project management. I am results-oriented, attentive to compliance, and focused on delivering efficient administrative systems that support organizational goals.

Experience

Work history, roles, and key accomplishments

Store Manager

Wanaheda Supermarket

Jun 2023 - Dec 2026 (3 years 6 months)

Led store operations and staff, managed customer service, sales and marketing efforts, and ensured financial, compliance and safety management.

Safety Store Management Staff Supervision Customer Service Sales and Marketing Financial Management & Compliance Safety

Data Entry Clerk

Jhpiego

Aug 2021 - May 2023 (1 year 9 months)

Retrieved and backed up database records, reviewed captured data for accuracy, and produced weekly reports to support operational decision-making.

Data Entry Microsoft Excel Data Validation Reporting

Operations Manager

JRG Investments CC

Aug 2014 - Jun 2021 (6 years 10 months)

Improved operational processes and policies, managed risk and financial controls, and oversaw payroll and fiscal document organization to support business objectives.

Operations Management Process Improvement Risk Management Financial Control Payroll Management & Compliance

Cashier and Debtors Clerk

Cenored

May 2010 - Mar 2018 (7 years 10 months)

Processed cash transactions, issued tax invoices and statements, handled customer queries, maintained daily administrative records, and supported debt collection activities.

Cash Handling Invoicing Customer Service Stock Issuing Administrative Support Debt Collection

Administration Clerk

Pentecostal Assemblies of Namibia

Feb 2009 - Apr 2010 (1 year 2 months)

Managed payroll tasks, organized meetings and events, performed minute taking and typing, and maintained office records and filing systems.

Office Administration Payroll Management Minute Taking Event Coordination Typing Record keeping

Production Manager

Pewa Manufactures

Jul 2007 - Oct 2008 (1 year 3 months)

Supervised production staff, monitored stock integrity, ordered raw materials, reported stock losses and managed dispatching of finished products for sales.

Production Management Team Supervision Stock Management Dispatch Coordination