Open to opportunities

Nwankwo Uchechukwu

@fyne

Message

Compassionate Certified Medical Assistant specialized in virtual patient triage and telehealth coordination.

China

Message

What I'm looking for

I seek a remote or hybrid role supporting providers in telehealth and virtual care, where I can improve patient workflows, ensure accurate EHR management, and contribute to a collaborative, patient-centered team.

I am a Certified Medical Assistant with four years of clinical and virtual care experience, skilled at remote patient triage, medication reconciliation, prior authorizations, and chronic care coordination. I combine strong therapeutic communication with proficiency in major EHR platforms and telehealth technologies.

In administrative roles I have optimized provider schedules, reduced patient wait times, managed billing and accounts receivable, and created training documentation to onboard staff. I consistently maintain accurate electronic health records and improved clinic efficiency by managing provider task boxes and closing care gaps.

I seek to leverage clinical expertise and remote-work experience to support providers and deliver exceptional patient-centered virtual care, focusing on clear communication, reliability, and measurable operational improvements.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Evergreen Medical Center

Oct 2024 - Nov 2025 (1 year 1 month)

Managed 60–80 daily calls handling appointments, prescriptions, and referrals; coordinated telehealth visits and verified insurance eligibility while maintaining 100% EHR data accuracy.

Call Center Support Insurance Verification Billing Support

Administrative Assistant

LifeSpring Clinic

Sep 2023 - Oct 2024 (1 year 1 month)

Served as primary contact for patient inquiries and virtual visit platform issues; optimized provider schedules for 5 clinicians, reducing patient wait times by 15% and ensuring timely financial reconciliations.

Scheduling

Medical Assistant

Kingdom Heritage Hospital

Feb 2022 - Apr 2023 (1 year 2 months)

Managed 50+ daily virtual and in-person patient encounters, maintained 100% accurate EHRs, and performed medication reconciliation, prior authorizations, and care coordination to close chronic care gaps.

Medication Reconciliation Prior Authorizations EHR Care Coordination Chronic Care Management