Frida Mukabi

I am a highly adaptable marketing and communication specialist with a strong background in customer service, public relations, and data annotation. My experience at Digital Divide Data involved collecting and annotating data to enhance AI performance, where I customized and trained models for optimal accuracy and engagement. I take pride in my ability to evaluate success using key metrics and fine-tune models for diverse conversational contexts.

In my previous role as a Public Relations Project Coordinator at Milele Africa Organization, I coordinated administrative tasks to ensure timely project execution and supported public relations campaigns. My focus on effective communication, teamwork, and leadership has allowed me to enhance customer experiences and contribute positively to dynamic teams. I am eager to leverage my skills in creating communication strategies and providing exceptional customer support in my next role.