At UNWORLDFOODPROGRAMME, I produce SCOPE light cards with QR codes and barcodes, maintaining workflow integrity from print request through finance handover.
I provide L1/L2 technical support for institutional tools and TEC activities, resolving incidents and escalating them through global workflows. I also maintain technical documentation, update ICT inventory, and onboard staff to standard systems and procedures.
At UNIQUEBROADCASTINGSERVICES S.A., I led infrastructure projects from deployment through commissioning and troubleshooting, improving system uptime and operational readiness.
I managed identity and server environments, administered user accounts and group policies, and configured business systems to align technical setups with user workflows. My background includes Electronics Engineering, a Google IT Support certification, and training in AWS cloud support.
