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Franz Grobler

@franzgrobler

Principal Solutions Architect at Above Solution Consulting designing Dynamics 365 and Power Platform solutions for financial services and retail.

South Africa

Message

At Above Solution Consulting, I provide Dynamics 365, Power Platform, and enterprise-integration architecture, delivery, and advisory services. I design Customer Engagement and Customer Service solutions that integrate contact-centre platforms, iPaaS, and Finance & Operations.

At Microsoft – Industry Solutions, EMEA, I supported Business Applications transformation across EMEA through presales, solution definition, and design-thinking workshops. My project work included delivery in the Netherlands for ANWB and project exposure in Finland with OP Financial Group.

At Mint Management Technologies, I progressed from Senior Consultant into Technical and Solutions Architecture, designing enterprise CRM and Dynamics solutions and supporting presales and delivery. Earlier, I delivered Microsoft CRM implementations, migrations, reporting, and technical consulting at IMMIX Group, PwC Exordia, The i5 Group, and Fusion Factory.

Experience

Work history, roles, and key accomplishments

Current

Principal Solutions Architect

Current

Above Solution Consulting

Oct 2024 - Present (2 years)

Founder and lead consultant providing Dynamics 365, Power Platform, and enterprise-integration architecture, delivery, and advisory services.

Dynamics 365 Power Platform Enterprise Integration Solutions Architect Customer Engagement Customer Service Finance And Operations SLA and OLA Performance Security Compliance Licensing Platform Strategy Architecture Governance Mentorship

Solutions Architect — Presales & Delivery

Microsoft

Jun 2022 - Oct 2024 (2 years 4 months)

Solution architect within Microsoft Industry Solutions supporting Business Applications transformation across EMEA.

Pre Sales Solutions Architect Design Thinking Stakeholder Engagement Microsoft Business Applications Enterprise Transformation Technical Presentations

Technical / Solutions Architect

Mint Management Technologies

Aug 2014 - May 2022 (7 years 9 months)

Progressed from Senior Consultant into Technical and Solutions Architecture, combining presales, delivery, and architecture responsibilities.

Enterprise CRM Dynamic Solutions Architect Interoperability Performance Scalability Reliability Technology Risk Pre Sales Proof of Concept Training Deployment Troubleshooting Knowledge transfer Mentorship Business Consulting

Freelance IT & Business Consultant

Microsoft Dynamics CRM & Business Consulting

Mar 2014 - Jul 2014 (4 months)

Delivered technical and functional CRM consulting, implementation support, training, reporting, upgrades, migration, and post-implementation support.

Microsoft Dynamics CRM Consulting Implementation Training Reporting Upgrades Migration Post Implementation Support

Senior Consultant: CRM

IMMIX Group

Feb 2012 - Feb 2014 (2 years)

Delivered Microsoft CRM implementations and migrations, solution design, SQL/SSIS data work, reporting, technical audits, and post-implementation support.

Microsoft Dynamics CRM Implementation Migration Solution Design SQL SSIS Reporting Technical Audits Post Implementation Support

Consultant: CRM

PwC Exordia

Sep 2010 - Jan 2012 (1 year 4 months)

Functioned as technical lead across CRM projects, covering requirements, deployment, reporting, data migration, troubleshooting, infrastructure audits, and hosted-service migration.

CRM Technical Lead Requirements Deployment Reporting Data Migration Troubleshooting Infrastructure Audits Hosting Migration

Intermediate Consultant: CRM

The i5 Group

Jan 2006 - Aug 2010 (4 years 7 months)

Implemented and supported CRM solutions, installed customer environments, customised front-end applications, designed reporting/BI solutions and performed data and technical audits.