Jessica Louwrens

Provides senior functional and solution-architecture support for Microsoft Dynamics 365 Business Central implementation, optimization, and stabilization for a Seychelles hospitality group. Designs finance and inventory configuration, investigates complex reconciliation issues, and translates CFO requirements into practical system designs.

Runs an independent consulting practice focused on ERP and finance systems, information and knowledge management, business-process optimisation, and technology-enabled operating models. Delivers problem-resolution assignments across various sectors.

Conducted a current-state business and systems assessment of a Microsoft Dynamics 365 Finance & Operations environment, focusing on finance, procurement, supply chain, warehouse operations, integrations, and governance. Consolidated findings into a stabilization baseline and prioritized remediation roadmap for executives.

Provided fixed-term business-analysis support for implementation of Microsoft Dynamics core financials for a private group operating across South Africa, Jersey, and the United Kingdom. Supported requirements analysis, finance-process alignment, and implementation coordination across 44 legal entities.

Managed a team of information-systems administrators supporting medical-aid administration and management applications. Led vendor and business liaison for system upgrades, maintenance, audits, solution design, and troubleshooting.

Held board-level responsibility for finance and budget-plan approval, strategic planning, and oversight of organisational activities.

Delivered ERP optimisation, finance-process redesign, data migration preparation, operating-model documentation, and business-information systems review assignments. Combined business analysis, systems knowledge, and process redesign to improve finance and operational efficiency.

Led finance-department and systems review/redesign projects, including process mapping, gap analysis, operating-model redesign, and policy/procedure definition and implementation.

Member of the ERP architecture team responsible for Microsoft Dynamics solution design, implementation, and upgrades. Led implementation and business-analysis workstreams, delivered pre-sales demonstrations, process re-engineering, report design, and consultant mentoring.

Managed Dynamics GP administration, reporting, reconciliations, integrations, upgrades, projects, policies/procedures, and end-user enablement.

Managed Dynamics GP administration, reporting, reconciliations, integrations, project support, and end-user procedures/training.

Delivered Dynamics GP implementation, support, training, upgrades, reporting, and basic SQL administration across multiple client projects. Led the Great Plains workstream on implementation assignments and built strong capability in user adoption and finance-systems support.

Served as a missionary and student counsellor, providing guidance and support to students.

Taught English and led the English department, including curriculum development and departmental oversight.

Pursuing a BA Honours in Psychology, expected completion in 2027.

Completed a Master of Business Administration (MBA) from Wits Business School.

Earned the Microsoft Certified Dynamics Professional – Business Solutions certification.

Completed an Advanced Diploma in Accounting.

Completed a BA Honours in English Literature and Literary Theory.

Completed a Bachelor of Arts with majors in English and Psychology.