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franklin paul

@franklinpaul

Message

Dedicated Sr Associate with 6+ years in medical billing.

India

Message

What I'm looking for

I am looking for a role that offers growth opportunities and allows me to leverage my skills in medical billing and team management.

I am a dedicated Senior Associate with over 6 years of experience in medical billing and outreach, specializing in accounts receivable calling. My journey in the healthcare process has equipped me with strong knowledge of ICD and CPT codes, enabling me to effectively manage operational functions and meet monthly service level agreements.

Throughout my career, I have demonstrated my commitment to excellence by supporting new hires through knowledge sharing and resolving queries. My ability to multitask and maintain strong attention to detail has been instrumental in coordinating patient follow-ups and assisting teams with application issues. I pride myself on being responsible, goal-oriented, and self-motivated in all my endeavors.

Experience

Work history, roles, and key accomplishments

Current

Sr Associate

Current

Wns

May 2018 - Present (7 years 1 month)

Over 6 years of experience in medical billing and outreach, managing teams and operational functions effectively. Ensured monthly SLAs were met and supported new hires through knowledge sharing. Strong knowledge of ICD and CPT codes.

Medical Billing Team Management Microsoft Office Suite Time Management Multitasking Knowledge Sharing

Education

Degrees, certifications, and relevant coursework

Vivekanand College

Master of Computer Applications, Computer Applications

2016 - 2017

Grade: Excellent aggregate

Completed a Master of Computer Applications (MCA) with a focus on software development and computer applications. Developed strong programming skills and knowledge in various technologies.