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@folakeogunjimi
Experienced banking professional with expertise in financial transaction validation.
I am an experienced banking professional specializing in cheque processing, reconciliation, and financial transaction validation. My expertise lies in verifying and balancing transactions while ensuring compliance with financial regulations. I am adept at resolving discrepancies and handling CRM cases related to fund transfers, foreign transactions, and cheque-related complaints. My strong analytical skills and attention to detail drive my commitment to financial integrity and operational efficiency.
Currently, I work as a Transaction Officer at Access Bank Plc, where I process and upload cheque transactions, ensuring timely and seamless clearing. I utilize data analysis tools such as SQL, Power BI, and Tableau to analyze transaction trends and enhance decision-making. My efforts have led to significant improvements in process efficiency and customer satisfaction, as I consistently exceed KPIs in cheque processing and CRM case resolution.
With a B.Sc. in Accounting and various certifications in data analytics and compliance, I am dedicated to continuous professional development. I thrive in collaborative environments and am passionate about leveraging data to drive operational improvements and enhance customer experiences.
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Work history, roles, and key accomplishments
Access Bank Plc
Jan 2022 - Present (3 years 10 months)
Processed and uploaded cheque transactions, ensuring timely and seamless clearing. Resolved CRM cases and customer complaints related to fund transfers, cheque issues, and transaction failures.
Degrees, certifications, and relevant coursework
B.Sc. in Accounting, Accounting
Grade: Second Class Upper (2:1)
Completed a Bachelor of Science in Accounting with a Second Class Upper (2:1) grade. The program provided a strong foundation in financial principles and practices.
Higher National Diploma (HND), Business Administration
Grade: Upper Credit
Obtained a Higher National Diploma in Business Administration with Upper Credit. This program focused on advanced business management and administrative practices.
National Diploma (ND), Business Administration
Grade: Lower Credit
Completed a National Diploma in Business Administration with Lower Credit. This foundational program covered essential business concepts and administrative skills.
Software and tools used professionally
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