Looking for a job

Flavia Foiato Carvalho

@flaviafoiato

I'm a Product Designer with experience creating clear, intuitive digital experiences for complex products. I work across UX, content, research.

Brazil

Message

What I'm looking for

I'm looking for remote opportunities where I can work on meaningful digital products, collaborate closely with cross-functional teams, and contribute across product design, content, research, and UX strategy. I'm especially interested in roles that value clear communication, thoughtful user experiences, and continuous learning.

At Bradesco, I lead Product Design for strategic digital products, including Salesforce and wealth management platforms, shaping manager workflows, decision-making, and product experiences. I create scalable voice and tone guidelines, content governance, controlled vocabularies, and microcopy libraries within Design Systems.

I've designed conversational journeys for WhatsApp, global WebApps for meridol and Colgate at Ogilvy, mentoring products at Mentor Cycle, and sensitive healthcare experiences at Lacrei Saúde. I use research, usability testing, A/B experiments, accessibility standards, and Figma to make complex experiences clearer, more inclusive, and easier to use.

Experience

Work history, roles, and key accomplishments

Current

UX UI Designer

Current

Bradesco

May 2024 - Present (2 years 4 months)

Leading Content Design initiatives for strategic digital products, including Salesforce and wealth management platforms. Defining voice & tone guidelines, content governance, and scalable writing standards across multiple products and channels.

Content Design UX Writing Design Systems Figma WCAG Accessibility Conversational Design Qualitative Research Usability Testing A B Testing Salesforce Product Strategy

Content Designer

Ogilvy

Apr 2024 - May 2024 (1 month)

Designed conversational journeys in English for global WebApps and digital experiences for brands such as meridol and Colgate. Developed UX content for quizzes, chats, and engagement flows focused on clarity, usability, and conversion.

UX Writing Content Design Conversational Design Tone of Voice Accessibility User Centered Communication Collaboration

Product Designer

Mentor Cycle

Mar 2022 - Mar 2024 (2 years)

Structured user journeys, navigation flows, and conversational experiences for digital mentoring products. Created voice & tone documentation, UX writing processes, and scalable content guidelines.

UX Writing Content Design User Research Usability Testing Wireframing Product Discovery Metrics Analysis Conversational Design

Junior UX Writer

Lacrei Saúde

Oct 2020 - Mar 2022 (1 year 5 months)

Created microcopy and conversational flows for sensitive healthcare-related digital experiences. Translated technical and medical language into accessible, trustworthy, and user-friendly communication.

UX Writing Microcopy Conversational Design Accessibility Healthcare User facing communication