FEFizky Eka
@fizkyeka
Junior Backend Developer with a passion for creating efficient databases.
IndonesiaWhat I'm looking for
Hello, my name is Fizky Eka Putra, a dedicated Junior Backend Developer with a Bachelor’s degree in Informatics Engineering from Dian Nuswantoro University. My journey in the tech industry has been enriched by diverse experiences across four companies, where I have honed my skills in backend development and customer service.
Currently, I am working at PT. Indocyber Global Teknologi, where I am responsible for creating databases and developing APIs for the BNI Wondr project. My previous roles have equipped me with a solid foundation in managing customer complaints and database records, allowing me to effectively address user issues and ensure satisfaction. I am passionate about leveraging technology to solve real-world problems and continuously seek opportunities to learn and grow.
Experience
Work history, roles, and key accomplishments
Junior Backend Developer
PT. Indocyber Global Teknologi
Apr 2024 - Present (1 year 1 month)
Responsible for creating a database for service development and developing existing APIs. Also involved in making adjustments during production or testing when errors occur.
Contact Center Officer
PT Linksindo Makmur
Apr 2023 - Apr 2024 (11 months)
Handled customer complaints via Avaya, managed database records, and escalated issues to the relevant department.
Customer First Squad
PT. MitraComm Ekasarana
Feb 2022 - Feb 2023 (1 year)
Handled user complaints using Salesforce, followed up with users via phone, escalated user problems to partners, and conducted satisfaction surveys.
Contact Center Agent
PT Infomedia Nusantara
Oct 2021 - Jan 2022 (3 months)
Managed customer complaints via Avaya, maintained database records, and conducted satisfaction surveys.
Intern
PT Angkasa Pura 1
Feb 2018 - May 2018 (3 months)
Built a web application for creating airport entry passes during the internship period.
Education
Degrees, certifications, and relevant coursework
UNUniversitas Dian Nuswantoro
Bachelor of Informatics Engineering, Informatics Engineering
2015 - 2020
Grade: 3.14/4.00
Activities and societies: Member of Dian Nuswantoro Computer Club
Graduated with a Bachelor of Informatics Engineering, focusing on programming and software development.
Tech stack
Software and tools used professionally
Availability
Location
IndonesiaAuthorized to work in
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