Fikadu Senbeta

Performed installation and documentation of servers, switches, and storage, following rack-and-stack procedures and security/access standards. Managed fiber/copper cable management, supported hardware troubleshooting and upgrades, and performed preventive maintenance on racks, PDUs, and structured cabling.

Handled decommissioning and installation of data center hardware, including networking setup for ISP connections. Troubleshot copper/optic/fiber link issues, managed rack-and-stack and porting operations, terminated RJ45 cables, and led installation teams to complete projects on time.

Managed sound equipment setup and operation, including sound quality and level control. Troubleshot and maintained audio systems while coordinating with others and providing customer-focused support.

Documented security activities and incidents through daily reports while supervising security staff for safety and compliance. Conducted physical security audits, patrolled hospital facilities, responded to security needs, and recorded detailed incident reports.

Completed durable furniture assemblies and subassemblies using hand and power tools. Performed mounting, moving, and indoor/outdoor cleaning services for customer needs.

Prioritized rider safety and followed community guidelines while driving in response to emergencies. Used GPS routing to find efficient routes, maintained vehicle cleanliness, provided timely pickup/drop-off, and handled rider concerns professionally.

Provided friendly, efficient customer service by answering questions on menus, prices, and promotions. Took orders using the POS system, processed payments, issued receipts accurately, and maintained a clean and stocked workspace.

Earned a High School Diploma at Robert E. Lee High School from Aug 2014 to Jan 2019.

Completed an OSHA 10 and stock picker / forklift certificate.