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Fernando BarrónFB
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Fernando Barrón

@fernandobarrn

I optimize logistics, quality, and customer operations through data analysis, KPIs, and process improvement.

Mexico
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What I'm looking for

I'm looking for a role in process optimization or data analytics where I can improve operational workflows, use metrics to strengthen service quality, and collaborate with international teams.

I've optimized logistics, quality, and customer operations across Polar Point HVAC, Sentido y Significado, and the Xfinity Bulk Campaign. At Polar Point HVAC, I coordinated field schedules and resources while using multi-source data to improve route planning, allocation, workflows, and response times.

I've designed processes supporting FSC certification, built customer-data analysis methodologies and KPI incentive programs, and developed operational and legal tools for cross-border collaboration. With Industrial Engineering training plus Six Sigma, Power BI, Python, and SQL knowledge, I bring a data-driven approach to process optimization and service quality.

Experience

Work history, roles, and key accomplishments

AL
Current

Intern – Director of Logistics, Legal Coordination, Designer, and Coordinator

A.C. Artistas Legales

Jan 2024 - Present (2 years 9 months)

Managed end-to-end logistics and legal processes for a dual-function office supporting cultural, artistic, and legal initiatives. Developed and implemented strategic tools to optimize project planning, resource allocation, and legal documentation.

XC

Customer Service Agent - Data Analysis Specialist

Xfinity Bulk Campaign

Dec 2023 - Jul 2024 (7 months)

Developed advanced customer data analysis methodologies for clients in the US and Canada, leading to improved service quality. Implemented KPIs and metrics-based incentive programs that significantly enhanced performance standards.

Education

Degrees, certifications, and relevant coursework

Aspire Institute by Harvard University logoAU

Aspire Institute by Harvard University

Aspire Leaders Program, Leadership

2025 -

Active participant in the Aspire Leaders Program 2025 - Cohort 2, ongoing since February 2025.

Universidad Autónoma del Estado de Morelos logoUM

Universidad Autónoma del Estado de Morelos

Bachelor's Degree, Industrial Engineering

Bachelor's Degree in Industrial Engineering from Universidad Autónoma del Estado de Morelos, completed in December 2024.

TC

The Council for Six Sigma Certification

Six Sigma White Belt, Six Sigma

Certified in Six Sigma White Belt from The Council for Six Sigma Certification.

Microsoft logoMI

Microsoft

Create Analytics Reports with Power BI, Data Analytics

Completed the course 'Create Analytics Reports with Power BI' from Microsoft.

Tech stack

Software and tools used professionally

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