Fernanda Lombardi

I’m a logistics operations professional with 2+ years of experience in freight coordination, client-facing communication, and end-to-end shipment execution across US–Brazil and Europe–Brazil corridors. I take pride in being the primary operational contact for my accounts—proactively resolving exceptions before they escalate and keeping stakeholders aligned.

In my current role as a Logistics Operations Analyst – Customer Facing at BrMania (Grupo Vibra), I handle inbound logistics inquiries for a portfolio of accounts, coordinating real-time load corrections with carriers and distribution partners. I monitor operational KPIs via live dashboards, escalate critical disruptions with clear resolution plans, and help ensure SLA adherence across assigned accounts.

Previously, as an Import Operations Analyst at 6xphere World Business, I managed the full shipment lifecycle from booking through customs clearance and delivery. I coordinated pickup and delivery appointments across shipper and receiver networks, controlled PO workflows in Billdu, and maintained accurate facility and lane requirements across multiple time zones.

What I bring is a combination of disciplined compliance and fast operational execution: I apply NCM/HS Code classification and INCOTERMS 2020 for customs accuracy and cost allocation, while staying responsive in high-volume, deadline-driven environments. I’m also a CargoWise Certified Operator with strong TMS adaptability, and I translate operational data into actionable recommendations for directors.