Fernanda Estrada

I’m a detail-oriented healthcare and administrative professional with experience in patient care, insurance authorizations, and office coordination. I’m known for clear communication, strong multitasking, and customer service in fast-paced environments.

As an Authorizations Coordinator, I coordinate and obtain insurance authorizations for procedures while verifying patient eligibility and benefits. I communicate with providers, patients, and insurance companies, maintain accurate records, and follow up on pending cases to keep workflows moving.

Previously, I served as an Office Receptionist / Patient Care Technician, where I checked in patients and managed front desk operations. I also assisted with patient care and procedures, and handled calls, emails, and documentation to support smooth day-to-day scheduling.

Earlier experience includes Office Admin Assistant work, where I managed calls and communication with customers and staff, scheduled jobs, dispatched electricians, and processed work orders while maintaining records. I also worked as a Server at an assisted living facility, providing attentive customer service and helping create a welcoming dining experience for residents.