felix ofili
@felixofili
Experienced insurance professional specializing in risk management and broking.
NigeriaWhat I'm looking for
I am an experienced insurance professional with a strong background in risk management, broking operations, technical compliance, and claims management across marine, aviation and corporate lines. I hold an MSc in Risk Management and Insurance and professional qualifications from the Chartered Insurance Institute of Nigeria and Institute of Strategic Management, and I consistently deliver portfolio reviews, NAICOM-compliant filings and timely claims resolution.
In my current role as Assistant General Manager, Operations I lead placement and underwriting processes, manage relationships with local and foreign underwriters, oversee compliance with NAICOM and NFIU reporting requirements, and drive client acquisition and upselling. I bring practical experience from roles in technical compliance, client service and corporate care, and I prioritize clear communication, accurate documentation and measurable improvements to clients' insurance programmes.
Experience
Work history, roles, and key accomplishments
Assistant General Manager
Post Assurance Brokers Limited
Jan 2017 - Present (8 years 9 months)
Manage operations and client portfolios for all classes of insurance, securing placements with viable underwriters and ensuring premium remittance and timely claim settlements across domestic and foreign markets.
Head, Technical and Compliance
Libra Insurance Brokers Limited
Jan 2015 - Dec 2016 (1 year 11 months)
Led technical and compliance functions including policy wording review, claims processing, portfolio renewal management and reconciliations, and regulatory CTR/STR reporting to NAICOM/NFIU.
GLCorporate Care Executive
Globacom Nigeria Limited
Jan 2012 - Dec 2015 (3 years 11 months)
Handled customer inquiries and complaints, maintained CRM records, and logged service requests to ensure prompt resolution and accurate customer information.
Client Service Officer
Trust-World Insurance Company Limited
Jan 2005 - Dec 2007 (2 years 11 months)
Prepared motor insurance cover notes, certificates and renewal notices while advising clients on suitable insurance policies to effect.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Lagos
Master of Science, Risk Management and Insurance
Completed MSc. Risk Management and Insurance at the University of Lagos, focusing on risk assessment and insurance practices.
ULUniversity of Lagos
Bachelor of Science, Business Administration
Grade: Second Class Upper
Completed B.Sc. in Business Administration with Second Class Upper division at the University of Lagos.
CNChartered Insurance Institute of Nigeria
Associate (CIIN), Insurance
Attained Associate membership of the Chartered Insurance Institute of Nigeria (CIIN).
Chartered Insurance Institute of Nigeria
Advanced Diploma in Insurance, Insurance
Completed Advanced Diploma in Insurance from the Chartered Insurance Institute of Nigeria.
Institute of Customer Service Relationship Management
Certificate of Participation, Customer Service / CRM
Certificate of participation in customer service and relationship management training.
Institute of Strategic Management of Nigeria
Associate (ISM), Strategic Management
Completed programs at the Institute of Strategic Management of Nigeria and attained associate membership.
Federal Polytechnic Offa
Higher National Diploma, Insurance
Grade: Upper Credit
Completed Higher National Diploma in Insurance with Upper Credit at Federal Polytechnic Offa.
Federal Polytechnic Offa
National Diploma, Insurance
Grade: Upper Credit
Completed National Diploma in Insurance with Upper Credit at Federal Polytechnic Offa.
National Examination Council
NECO Certificate, Secondary Education
Completed secondary education culminating in the National Examination Council qualifications.
Ayetoro Primary School
First School Leaving Certificate, Primary Education
Completed primary education and obtained First Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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