Open to opportunities

Felicity Gandiya

@felicitygandiya

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Compassionate Marriage and Family Therapist trainee focused on emotional wellness, communication, and family cohesion.

Zimbabwe

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What I'm looking for

I’m looking for a supportive clinic or practice where I can grow as a Marriage and Family Therapist—especially in online therapy and family counselling—using structured treatment planning, psychotherapy, and strong administration to help clients improve communication, coping, and wellbeing.

I’m a compassionate, detail-oriented Marriage and Family Therapist trainee with a foundation in psychology, counselling, and human relationships. In my current role, I evaluate relational dynamics, build treatment plans for communication and mental health concerns, and support clients through psychotherapy and systemic therapy approaches.

Alongside clinical training, I bring several years of psychological administration and practice support—handling scheduling, billing, record-keeping, referrals, and centre operations with empathy and structure. I’m also a training consultant, so I value clear communication and family cohesion, and I’m eager to apply these skills in online therapy and family counselling.

Experience

Work history, roles, and key accomplishments

Current

Marriage & Family Therapist

Current

Connect-Zimbabwe Institute of Assessment

May 2025 - Present (1 year 2 months)

Evaluates relational dynamics and emotional/behavioral needs of individuals, couples, and families to support treatment planning. Provides psychotherapy, facilitates communication patterns within families/couples, and supports coping and problem-solving skills.

Treatment Planning Psychotherapy Facilitation Coping Strategy Development Constructive Problem Solving Referrals Record keeping

Administrator

Therapy Worx Pediatric Centre

Sep 2023 - Dec 2024 (1 year 3 months)

Handled administration for a pediatric therapy centre, including oversight of social media, specialist/staff coordination, and centre cashflow. Managed billing and scheduling, supported intake and client communication, and assisted with logistics for visiting specialists.

Social Media Management Staffing Coordination Contract Negotiation Dispute Resolution Billing Client Communication Cash Flow Management Logistics Coordination

Training Consultant

Langelihle Consultants

Jan 2019 - Jul 2023 (4 years 6 months)

Developed course materials and provided training through multi-day workshops, conferences, and corporate training sessions. Supported corporate clients, particularly in hospitality and customer care for tourism companies.

Workshop Facilitation Corporate Training Hospitality And Customer Care Training Tourism Company Training

Retail Supervisor

Telecel Zimbabwe

Jan 2015 - Jul 2017 (2 years 6 months)

Managed branch operations including budgeting, human resources, team building, and conflict resolution. Resolved customer queries, supported staff development, maintained sales reporting, and contributed to retail revenue targets.

Branch Operations Management Budgeting Human Resource Management Team Building Conflict Resolution Upselling Staff Development Sales Reporting Microsoft Office Suite Quickbooks

Sales Agent

Telecel Zimbabwe

Oct 2010 - Dec 2014 (4 years 2 months)

Provided customer care by handling customer queries and building relationships with key stakeholders. Proactively identified upselling opportunities to maximize customer spend.

Customer Care Stakeholder Relationship Management Upselling Proactive Sales Microsoft Office Suite

Education

Degrees, certifications, and relevant coursework

Marriage and Family Therapy (Advanced Training)

Advanced Training, Marriage & Family Therapy

Activities and societies: Eager to apply skills in online therapy and family counselling.

Currently completing advanced training in Marriage and Family Therapy. Intended application includes online therapy and family counselling.

Udemy (Online)

Data Science BootCamp, Data Science

2024 - 2024

Completed an online Data Science BootCamp in 2024. The training covered core topics in data science as part of the bootcamp program.

Langelihle Consultants

Advanced Diploma, Marriage & Family Therapy

2019 - 2023

Activities and societies: Systemic Therapy mentioned alongside Marriage and Family Therapy.

Completed an Advanced Diploma program in Marriage and Family Therapy. Training emphasized marriage and family therapy and related systemic therapy approaches.

Africa University

Bachelor of Arts, Psychology / Social Science / Sociology

2007 - 2010

Activities and societies: Specialised in Human Resource Management, Statistical Analysis, Consumer Psychology, and Counseling Psychology.

Completed a Bachelor of Arts with a focus spanning psychology and social science topics. Coursework included human resource management, statistical analysis, consumer psychology, and counselling psychology.